About the Role

Full time 12 months fixed term, 32.5 hours per week, Monday - Friday, 08:00am - 15:00pm, £14.12 per hour. Free parking, opportunities for career development, plus our [Employer hidden — sign up to reveal] employee benefits package.

Operational excellence begins with you.

At [Employer hidden — sign up to reveal], we're passionate about our people. We know that our teams are the key to delivering exceptional service and creating quality experiences for our clients, customers, and employees. Build a name with big-name businesses.

What you'll do

• Support the day-to-day management of catering and hospitality services, ensuring high standards of food preparation, presentation, and service.
• Lead, motivate, and guide the team in the absence of the Catering Manager to deliver operational excellence.
• Ensure full compliance with health & safety, hygiene, COSHH, and all statutory and company policies.
• Coordinate team activities, monitor performance, and provide regular feedback to maintain high service standards.
• Deliver excellent customer service, acting as a professional representative of the company at all times.
• Assist in managing financial performance, including stock control, labour efficiency, and revenue opportunities.
• Support audits, maintain accurate records, and ensure all documentation is completed in line with compliance standards.
• Contribute to business improvement by identifying opportunities to increase sales, reduce costs, and enhance service delivery.
• Plan and support marketing initiatives and promotional activities to drive engagement and revenue.
• Handle incidents, complaints, and feedback professionally, taking appropriate action when required.
• Maintain a clean, safe, and organised working environment across all service areas.
• Assist with hospitality and special events, ensuring service is delivered to agreed standards.

What you'll bring

• Strong leadership skills with the ability to motivate and manage a team effectively.
• Proven experience within catering, hospitality, or food service environments.
• Excellent communication and interpersonal skills, with a customer-focused approach.
• Solid understanding of health & safety, food hygiene, and COSHH regulations.
• Good financial awareness, including stock control, cost management, and revenue generation.
• Strong organisational skills with the ability to prioritise and manage multiple tasks.
• Ability to analyse problems, identify opportunities, and implement practical solutions.
• Confident decision-making skills and the ability to work independently when required.
• High standards of personal presentation, hygiene, and professionalism.
• Good IT skills and experience using systems for reporting, stock, or administration.
• Flexibility to adapt to business needs, including working varied shifts and supporting events.
• Commitment to continuous improvement and personal development.

Why [Employer hidden — sign up to reveal]?

Working with [Employer hidden — sign up to reveal] is more than a job; it's a chance to be part of something greater. Belong in a company and team that values you for you. Act with purpose and have an impact through your everyday actions. Thrive in your own way.

• Unlimited access to an online platform offering wellbeing support
• An extensive Employee Assistance Programme
• Access to a 24hr virtual GP Service
• [Employer hidden — sign up to reveal] Discounts Scheme
• Pension Plan
• Opportunities for learning and development
• Bike to Work Scheme
• [Employer hidden — sign up to reveal] UK and Ireland's enhanced benefits and leave policies

Location

Crawley, United Kingdom, RH10 9AD

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