General Service Assistant

About the role

We are looking for a motivated and customer-focused Food Service Assistant to support our catering team in delivering a high-quality food service.

You will assist with food preparation, cooking, and service while ensuring excellent customer service standards are consistently achieved. This role requires adherence to company processes, hygiene standards, and health & safety regulations, while maintaining a clean and welcoming Front of House (FOH) dining environment.

Key Responsibilities

• Support the preparation, cooking, and service of food in line with approved recipes and menu cycles
• Deliver friendly, efficient customer service in line with company standards
• Maintain portion control, food quality, and presentation standards
• Operate digital systems to ensure accurate and efficient transactions
• Adhere to cash handling and safeguarding procedures
• Ensure food is served and held at correct temperatures, completing required checks
• Maintain a clean, safe, and compliant FOH environment at all times
• Attend team briefings and complete required training
• Maintain high standards of personal hygiene, uniform, and PPE compliance
• Report hazards, near misses, accidents, or faulty equipment promptly
• Complete opening and closing procedures, ensuring security requirements are met
• Communicate effectively with managers, colleagues, customers, and client representatives
• Undertake any other reasonable duties as directed by management

What You’ll Need

Essential

• Good verbal communication skills
• Experience in a similar role within the service industry

Desirable

• Experience working within a military environment
• Level 1 Food Safety, HSWA, and COSHH certificates

What we offer

• On-the-job training with experienced professionals
• Fully funded apprenticeship qualifications
• Career development opportunities within [Employer hidden — sign up to reveal]
• A friendly and supportive work environment
• Wellbeing Support – Unlimited online resources, a free health app with 24/7 virtual GP, and an Employee Assistance Programme.
• Financial Benefits – Discounts for you and your family, salary finance support, retirement plan, and a death-in-service benefit.
• Career Growth – Apprenticeships, learning tools, and development opportunities.
• Work Perks – Cycle to Work Scheme, volunteering opportunities, flexible work, full training, and a protective uniform.

Join us and be part of a company that values its employees and offers real career growth opportunities.

[Employer hidden — sign up to reveal] reserves the right to close this advert early if we are in receipt of a high number of applications

Key Benefits

[Employer hidden — sign up to reveal] Rewards include: Advice and Guidance, Pension Plan, Wellbeing Support, Generous Leave, Discounts and Savings, Virtual GP.

Diversity, Equity and Inclusion

At [Employer hidden — sign up to reveal], we believe in fostering a diverse and inclusive workplace where everyone has the opportunity to thrive.

Social Impact

[Employer hidden — sign up to reveal] is committed to volunteering and community support.

Location

Carterton, United Kingdom, OX18 3LX.