Front Desk Security
SKILLS
FULL DESCRIPTION
Front Desk Security
[Employer hidden — sign up to reveal] is hiring a Front Desk Security officer at Merville Barracks, Colchester. Location: Colchester, United Kingdom, CO2 7UT. Job type: Full-Time - 40 hours per week. Salary: From £12.97 per hour. Closing date: 15 May 2026.
About the role
Join [Employer hidden — sign up to reveal] as a Front Desk Security at Merville Barracks Colchester, CO2 7UT. You will play a crucial role in creating a safe, professional, and welcoming environment for all staff, visitors and military personnel. As the first point of contact, you’ll combine excellent customer service with strong administrative and security awareness.
What you’ll do:
- Welcome, engage with and support all visitors, checking entry documentation and ensuring compliance with MoD entry criteria.
- Provide first-class customer service and maintain a professional, well-kept reception area.
- Operate reception systems, process site passes, and maintain accurate records.
- Monitor access control systems, respond to incidents, and follow reporting processes.
- Manage incoming queries and provide clear guidance.
- Ensure compliance with GDPR, [Employer hidden — sign up to reveal] policies, client site rules, and legislation.
- Maintain highest standards of personal presentation and wear uniform.
- Support additional administrative tasks as required.
What you bring:
- Ability to interact with various stakeholders and local authorities.
- Standard SIA license.
- Ability to provide a continuous 5-year UK employment and residency history.
- Previous experience in a customer-facing role.
- Strong communication skills, both written and verbal.
- Excellent attention to detail.
- Good IT skills and confidence using digital systems.
- Ability to work independently and within a team.
- Resilience when dealing with conflict, aligned with SIA-based training.
- Working knowledge of GDPR.
- Flexible, proactive and professional approach.
Desirable:
- Experience within a military or security environment.
- Security Clearance (SC).
- Full UK Driving Licence.
Key Benefits
- Mental health & wellbeing support
- Employee Assistance Programme
- 24/7 virtual GP & lifestyle rewards
- Discounts for you & family
- Financial tools & retirement plan
- Cycle to Work & Paid volunteering day
Why [Employer hidden — sign up to reveal]?
Working with [Employer hidden — sign up to reveal] is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact; and you’ll be able to thrive in your own way. [Employer hidden — sign up to reveal] offers a diverse and inclusive workplace with a strong social impact commitment.
Location
Colchester, United Kingdom, CO2 7UT. Get directions.