Front of House

🔒 Confidential Employer
Posted 8 May 2026
LOCATION
Edinburgh
TYPE
Part-time
LEVEL
Entry-level
CATEGORY
Hospitality & Catering
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Customer Service Food and Beverage Service Communication Skills Teamwork Attention to Detail Cleaning and Sanitation Positive Attitude Personal Presentation

FULL DESCRIPTION

Front of House at Heritage Portfolio

[Employer hidden — sign up to reveal] is hiring a Front of House team member for the Heritage Portfolio at Royal Botanic Garden Edinburgh. This part-time casual role offers £12.71 per hour and a closing date of 10 May 2026.

About the role

Heritage Portfolio are looking for enthusiastic individuals to join the team at Royal Botanic Garden Edinburgh. It is one of the world's leading botanical gardens, home to a spectacular and diverse living collection of plants. After the refurbishment 2021, our cafes are now destinations in their own right, set in the most beautiful of surroundings. Our emphasis is on fresh, delicious food prepared daily on site using local and seasonal produce including fruit, vegetables and herbs grown right here in our very own Botanics Kitchen Garden! Working flexible shift patterns, we are looking for outstanding customer focused individuals, our people not only look after our customers and clients, they are also the heart and soul of our business. Renowned for being a cut above the rest, we would love for you to join the team!

What you'll do

  • Serving guests in a friendly, welcoming, and efficient manner while maintaining a clean and safe work environment.
  • Ensure the highest level of service and attention to detail is given to customers.
  • Welcoming guests, taking orders and serving food and beverages to guests
  • Clean and sanitize equipment and tables
  • Care about customer satisfaction and deliver the optimal client service experience
  • Help answer questions and make suggestions regarding food and beverage choices

What you'll bring

  • Positive, friendly and professional attitude
  • Previous experience in a similar environment preferred
  • A team player with an ability to work in a busy, fast paced environment
  • Commitment & passion to deliver the highest standards of customer service
  • Excellent verbal communication and customer service skills
  • A high standard of personal presentation

Key Benefits

  • Advice and guidance - Get help with legal, financial, personal or work issues whenever you need it.
  • Pension Plan - Save effectively for your future when you join the [Employer hidden — sign up to reveal] Pension Plan.
  • Wellbeing support - Unlimited access to online support for your mental health, 24/7.
  • Generous leave - For holidays, care needs or major life events, we’ll help you rest and recharge.
  • Discounts and savings - Enjoy great deals from leading retailers and use our Bike to Work scheme
  • Virtual GP - 24-hour access to video or phone consultations for you and your family.

Location

ROYAL BOTANIC GARDEN, United Kingdom, EH3 5NZ

Sign up free — access 45,000+ UK sponsor-licensed jobs