About the role

We are looking for a motivated and customer-focused Food Service Assistant to support our catering team in delivering a high-quality food service.

You will assist with food preparation, cooking, and service while ensuring excellent customer service standards are consistently achieved. This role requires adherence to company processes, hygiene standards, and health & safety regulations, while maintaining a clean and welcoming Front of House (FOH) dining environment.

Key Responsibilities

• Support the preparation, cooking, and service of food in line with approved recipes and menu cycles
• Deliver friendly, efficient customer service in line with company standards
• Maintain portion control, food quality, and presentation standards
• Operate digital systems to ensure accurate and efficient transactions
• Adhere to cash handling and safeguarding procedures
• Ensure food is served and held at correct temperatures, completing required checks
• Maintain a clean, safe, and compliant FOH environment at all times
• Attend team briefings and complete required training
• Maintain high standards of personal hygiene, uniform, and PPE compliance
• Report hazards, near misses, accidents, or faulty equipment promptly
• Complete opening and closing procedures, ensuring security requirements are met
• Communicate effectively with managers, colleagues, customers, and client representatives
• Undertake any other reasonable duties as directed by management

What You’ll Need

Essential

• Good verbal communication skills
• Experience in a similar role within the service industry

Desirable

• Experience working within a military environment
• Level 1 Food Safety, HSWA, and COSHH certificates

What we offer

• On-the-job training with experienced professionals
• Fully funded apprenticeship qualifications
• Career development opportunities within [Employer hidden — sign up to reveal]
• A friendly and supportive work environment
• Wellbeing Support – Unlimited online resources, a free health app with 24/7 virtual GP, and an Employee Assistance Programme.
• Financial Benefits – Discounts for you and your family, salary finance support, retirement plan, and a death-in-service benefit.
• Career Growth – Apprenticeships, learning tools, and development opportunities.
• Work Perks – Cycle to Work Scheme, volunteering opportunities, flexible work, full training, and a protective uniform.

Join us and be part of a company that values its employees and offers real career growth opportunities.

[Employer hidden — sign up to reveal] reserves the right to close this advert early if we are in receipt of a high number of applications

Key Benefits

• Advice and guidance – Get help with legal, financial, personal or work issues whenever you need it.
• Pension Plan – Save effectively for your future when you join the [Employer hidden — sign up to reveal] Pension Plan.
• Wellbeing support – Unlimited access to online support for your mental health, 24/7.
• Generous leave – For holidays, care needs or major life events.
• Discounts and savings – Enjoy great deals from leading retailers and use our Bike to Work scheme.
• Virtual GP – 24-hour access to video or phone consultations for you and your family.

Diversity, Equity and Inclusion

At our company, we believe in fostering a diverse and inclusive workplace where everyone has the opportunity to thrive. Roles at [Employer hidden — sign up to reveal] are designed to empower individuals from all backgrounds. We are committed to creating an environment that values equity and supports the growth of all employees.

Social Impact

Ever since we started, we’ve had a clear purpose – to do some good in our communities through helping people. Today, that purpose is still a huge part of who we are. And every one of our colleagues helps that happen.

Location

Carterton, United Kingdom, OX18 3LX