Domestic Supervisor

About the role

Join the dedicated Domestic Services team at Manchester Central Hospital, where you will play a vital leadership role in maintaining the highest standards of cleanliness and hygiene across our hospital. As a key member of the supervisory team, you will oversee daily operations within wards, departments, and public areas, ensuring that all cleaning services are delivered efficiently, effectively, and in strict accordance with contractual specifications. Your expertise in managing domestic services will be instrumental in creating a safe, sterile, and welcoming environment for patients, staff, and visitors alike. We are seeking proactive, detail oriented professionals with strong leadership skills and a commitment to excellence to help us uphold our reputation for outstanding patient care and infection control.

What You’ll Do

• Supervise and coordinate domestic staff to maintain high cleaning standards according to work schedules and procedures.
• Allocate work, monitor all areas regularly, and take appropriate action to address standards that do not meet requirements.
• Ensure all domestic staff are properly trained, wearing full PPE and uniforms, and adhere to health and safety regulations.
• Build effective relationships with ward staff and team members, facilitating communication and resolving issues promptly.
• Manage staff scheduling, annual leave requests, sickness absences, and conduct regular performance appraisals.
• Report maintenance defects, incidents, and complaints, ensuring proper documentation and escalation when necessary.
• Ensure compliance with COSHH regulations, health and safety legislation, and hospital policies.
• Provide on the spot support, cover for colleagues when required, and undertake full domestic duties as needed.

What You’ll Bring

• Good communication skills to enable communication with colleagues, patients and clients regarding on job duties.
• Ability to work as part of a team.
• Good level of customer care.
• Experience of working in a domestic environment (desirable).
• Good understanding of health and safety and manual handling practices.
• Ability to respond constructively and professionally to unpredictable situations.
• Attend mandatory induction and health and safety related training and all other required training.

What we offer

Working at [Employer hidden — sign up to reveal] isn’t just a job — it’s a chance to make a difference every day. You'll be part of a supportive team, act with purpose, and thrive in a role where your work matters. We also offer a range of benefits to support you and your loved ones:

• Mental health and wellbeing resources
• Employee Assistance Programme (including financial/legal advice and personal support)
• Free health and wellbeing app with 24/7 virtual GP access
• Discounts on high street brands for you and your family
• Salary finance tools and financial wellbeing resources
• Retirement savings plan and life insurance
• Full training and protective uniform provided.
• Opportunities to gain experience through learning and development.
• Cycle to Work scheme and volunteering opportunities.
• Flexible working and a dynamic team environment
• Competitive pay

Ready to be part of something greater? Apply now and bring your energy, purpose, and passion to [Employer hidden — sign up to reveal].

We may close this advert early if we receive a high number of applications — so don’t wait!

About [Employer hidden — sign up to reveal]

At [Employer hidden — sign up to reveal], our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of Onsite Food and FM Services, Benefits and Rewards Services and Personal and Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, [Employer hidden — sign up to reveal] Parents and Carers, [Employer hidden — sign up to reveal] Disability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.