About the role

Join the dedicated Domestic Services team at Manchester Central Hospital, where you will play a vital leadership role in maintaining the highest standards of cleanliness and hygiene across our hospital. As a key member of the supervisory team, you will oversee daily operations within wards, departments, and public areas, ensuring that all cleaning services are delivered efficiently, effectively, and in strict accordance with contractual specifications.

• Supervise and coordinate domestic staff to maintain high cleaning standards according to work schedules and procedures.
• Allocate work, monitor all areas regularly, and take appropriate action to address standards that do not meet requirements.
• Ensure all domestic staff are properly trained, wearing full PPE and uniforms, and adhere to health and safety regulations.
• Build effective relationships with ward staff and team members, facilitating communication and resolving issues promptly.
• Manage staff scheduling, annual leave requests, sickness absences, and conduct regular performance appraisals.
• Report maintenance defects, incidents, and complaints, ensuring proper documentation and escalation when necessary.
• Ensure compliance with COSHH regulations, health and safety legislation, and hospital policies.
• Provide on the spot support, cover for colleagues when required, and undertake full domestic duties as needed.

What You'll Bring

• Good communication skills to enable communication with colleagues, patients and clients regarding on job duties.
• Ability to work as part of a team.
• Good level of customer care.
• Experience of working in a domestic environment (desirable).
• Good understanding of health and safety and manual handling practices.
• Ability to respond constructively and professionally to unpredictable situations.
• Attend mandatory induction and health and safety related training and all other required training.

Rewards and Benefits

Working at [Employer hidden — sign up to reveal] isn’t just a job — it’s a chance to make a difference every day. Benefits include mental health support, Employee Assistance Programme, free health and wellbeing app, discounts, pension plan, training, cycle to work scheme, and more.

About [Employer hidden — sign up to reveal]

At [Employer hidden — sign up to reveal], our purpose is to create a better everyday for everyone to build a better life for all. We are a global leader in services that improve Quality of Life. [Employer hidden — sign up to reveal] is committed to being an inclusive employer and a Disability Confident Leader.

Location

Manchester Central Hospital, Oxford Road, Manchester, M13 9WL, United Kingdom