About the role

[Employer hidden — sign up to reveal] is looking for a reliable and skilled General Maintenance Operative to support the delivery of high-quality technical services and ensure operational excellence. This is a key role responsible for maintaining client equipment, supporting safe working practices, and responding to technical issues as they arise. Join our team and play a key role in delivering excellence and innovation in Hard FM and Technical Facilities Services.

• Respond to technical issues and support emergency escalation procedures, including out-of-hours when required
• Carry out planned and reactive maintenance, diagnose faults, and complete repairs within technical capability
• Ensure all work is completed safely using approved systems such as RAMS and LOTO, and in line with company and industry standards
• Assist with prioritising work orders and liaise with the Helpdesk and end users to ensure efficient service delivery
• Carry out like-for-like replacements and minor installation works, while monitoring system performance and escalating issues where necessary
• Build and maintain strong relationships with clients, subcontractors, and internal teams
• Report progress and highlight issues to the Senior Day Shift Technician
• Comply with all Health, Safety, Environmental, and regulatory requirements
• Maintain accurate records of work completed, including time, materials, and relevant details
• Complete required training and contribute to continuous improvement initiatives

What we're looking for

• NVQ Level 2 (or equivalent) in a relevant discipline (e.g. mechanical maintenance or water hygiene)
• G3 qualification desirable
• Around 2 years of relevant experience in working in a similar facilities management environment is desirable
• Knowledge of engineering compliance and best practice
• Ability to work independently and manage workload effectively
• IT skills, including Microsoft Office and maintenance systems
• Understanding of Helpdesk processes
• Good communication skills

Key benefits

• Unlimited access to an online platform offering wellbeing support
• An extensive Employee Assistance Programme
• Access to a 24hr virtual GP Service
• [Employer hidden — sign up to reveal] Discounts Scheme
• Pension Plan
• Bike to Work Scheme
• Enhanced benefits and leave policies

Why [Employer hidden — sign up to reveal]?

Working with [Employer hidden — sign up to reveal] is more than a job; it’s a chance to be part of something greater. Belong in a company and team that values you for you. Act with purpose and have an impact through your everyday actions. Thrive in your own way.

Location

London, United Kingdom, NW1 6AA

About [Employer hidden — sign up to reveal]

At [Employer hidden — sign up to reveal], our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day. We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We’re a Disability Confident Leader employer.