The Opportunity

We're working with a fast‑growing digital agency delivering integrated digital campaigns for ambitious B2B clients. This role offers ownership of multiple client accounts, close day‑to‑day client engagement, and real input into digital strategy and performance.

The Role

As Client Service Account Manager, you'll be the primary point of contact for a portfolio of agency clients, leading digital marketing initiatives across SEO, PPC, Paid Social and Organic Social. You'll translate business objectives into strategic digital plans, manage campaign delivery through internal specialist teams, and ensure work is delivered on time, on brief, and to a high standard.

• Owning and developing strong client relationships as the main day‑to‑day contact
• Developing and implementing digital strategies aligned to client goals
• Managing multiple ongoing projects across SEO, PPC, Paid Social and Organic Social
• Working cross‑functionally with Web, SEO, PPC, Social and Content teams
• Maintaining accurate forecasting and billing through CRM and accounts systems
• Proactively identifying growth and upsell opportunities
• Reporting on campaign performance, project progress and client satisfaction
• Supporting onboarding and mentoring of junior team members

About You

This role is suited to someone with proven digital agency experience who understands how agencies operate and thrives in a client‑facing environment. You'll ideally bring:

• 2+ years' experience managing digital marketing accounts within an agency
• Demonstrable B2B account management experience
• Exposure to property clients is beneficial, but not essential
• Hands‑on understanding of PPC, Paid Social and SEO campaigns
• Confidence managing multiple accounts and stakeholders simultaneously
• Strong written and verbal communication skills

What We're Looking For

• Take a proactive approach to driving client growth and adding strategic value
• Are confident leading projects with minimal supervision
• Have excellent organisational skills and attention to detail
• Enjoy collaborating with specialists across multiple disciplines
• Stay curious about digital trends and performance innovation
• Want to build a long‑term career within an agency environment

Why Apply?

A great opportunity for an agency‑side Account Manager or Senior Account Manager looking for more ownership, stronger client relationships, and the chance to influence strategy.

[Employer hidden — sign up to reveal] currently have a variety of job opportunities across digital. [Employer hidden — sign up to reveal] is an equal opportunities employer. We encourage applications regardless of ethnic origin, race, religious beliefs, age, disability, gender or sexual orientation. If you require any adjustments or additional support during the recruitment process, please let us know.