Digital Marketing Manager

Job Summary

About the Role & Team

Digital Marketing Manager is responsible for leading the end‑to‑end content and merchandising strategy across UK and EU markets, ensuring all digital touchpoints deliver a high‑performing, seamless and commercially optimised experience. This role partners closely with Strategy, Digital Product and Media teams to deliver a robust content and merchandising roadmap that drives conversion, enhances user experience, and supports key commercial and brand priorities. The role also owns SEO performance, Affiliate channel management, and AI‑optimised content creation, ensuring digital experiences reflect evolving user search behaviours.

A key component of this role is leadership: managing, developing and inspiring a high‑performing team of six digital specialists across content, merchandising, UX and optimisations.

This role will be based in our London Hammersmith office, 4 days a week, with either a Monday or Friday working from home.

Values

You’ll join a team grounded in our [Employer hidden — sign up to reveal] values — acting with Integrity, welcoming everyone through Inclusion, embracing boundless Creativity, working together through Collaboration and caring deeply for our Community. These values shape how we work and how we support one another every day.

What You Will Do

• Content & Merchandising Ownership – Lead the planning, creation and continual optimisation of all site content and merchandising across UK and EU markets. Own the content and merchandising roadmap, ensuring alignment to commercial priorities, campaign activity and guest experience goals. Oversee new content development, ensuring consistency, clarity, accuracy and brand alignment across all digital platforms. Partner with Strategy teams to integrate insights, consumer trends and commercial data into planning cycles. Ensure all content supports conversion, personalisation opportunities and seasonal demand.
• SEO, AI Optimisation & Search Experience – Own SEO strategy across markets, including technical collaboration with Digital teams. Drive AI optimised content creation to support how users search via multimodal AI. Lead ongoing schema, metadata and structural optimisation to enhance visibility and organic performance. Monitor search trends, competitor activity and market insights to identify new opportunities.
• Affiliate Channel Management – Own the Affiliate marketing strategy and partnerships, ensuring strong ROI and alignment with commercial priorities. Develop offers, content and landing page strategies that enhance affiliate performance. Manage publisher relationships in collaboration with Performance Marketing where relevant.
• User Experience & Digital Optimisation – Lead the UI/UX roadmap for site content areas, partnering with Digital/Product on testing, accessibility, and experience improvements. Use data, insight and experimentation to drive continuous improvement across content, navigation and merchandising. Manage platform via [Employer hidden — sign up to reveal] CMS system, building immersive content to drive engagement. Oversee multivariate testing, usability testing and optimisation cycles.
• Cross Functional Collaboration – Work closely with Brand, Strategy, Commercial, Legal, Product and Performance Marketing teams to ensure cohesive, integrated delivery. Partner with CRM on consistency across digital touchpoints and personalised journeys. Collaborate with international teams to ensure alignment while adapting content for local market needs.
• Leadership & Team Development – Lead, mentor and develop a team of six digital specialists, ensuring clear objectives, coaching and growth. Foster a culture of creativity, experimentation, and data driven decision making. Contribute to broader digital capability uplift across the business through sharing best practice and thought leadership.
• Areas of Accountability – Delivery of UK and EU digital content, merchandising and SEO performance targets. Management and development of six direct reports. Management and optimisation of Affiliate channel performance and budget. Ensuring all content complies with brand, legal and accessibility standards. Maintaining strong working relationships with stakeholders across Strategy, Commercial, Performance Marketing and Product teams.

Required Qualifications & Skills

• Experience operating at Digital Marketing Manager level (or similar) in a multi‑market or large‑scale consumer business.
• Strong background in digital content strategy, merchandising and/or ecommerce.
• Proven success in SEO, on‑page optimisation and content frameworks.
• Experience with AI‑driven content optimisation highly valuable.
• Demonstrated success in managing Affiliate channels.
• People leadership experience managing multi‑disciplinary digital teams.
• Experience collaborating with UX, Product and Development teams.
• Budget management experience.
• Experience within travel, hospitality or entertainment sectors beneficial but not essential.
• Strong leadership, coaching and team‑building skills.
• Highly analytical, commercially minded and results driven.
• Excellent stakeholder management and communication skills.
• Deep understanding of digital consumers, especially search trends and AI‑driven discovery.
• Strong planning, prioritisation and organisational abilities.
• Ability to thrive in a fast‑paced, matrixed environment.
• Competent with content management systems, analytics tools and optimisation platforms.

The Perks

• 25 days annual leave
• Private medical insurance & dental care
• Free Park Entry: You will have the opportunity to enter any of our parks with your family and friends for free
• [Employer hidden — sign up to reveal] Discounts: you are entitled to discounts on designated [Employer hidden — sign up to reveal] products, resort F&B and ticketing
• Excellent parental and guardian leave
• Employee Resource Groups – WOMEN @ [Employer hidden — sign up to reveal], [Employer hidden — sign up to reveal] Mosaic, [Employer hidden — sign up to reveal] PRIDE, our disability & neurodiversity focused group - ENABLED, and our Mental Health & Wellbeing Group, TRUST.

Equal Opportunity

[Employer hidden — sign up to reveal] Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. [Employer hidden — sign up to reveal] is committed to forming a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

About [Employer hidden — sign up to reveal]

Since opening in 1971, [Employer hidden — sign up to reveal] has played an important role in many childhood and family memories. Today, hundreds of millions of guests from around the globe visit this magical place to enjoy a [Employer hidden — sign up to reveal] vacation. Through a combination of creativity, innovation and technology, the resort immerses guests in classic [Employer hidden — sign up to reveal] tales and new kinds of family entertainment. Drawing from a rich heritage of storytelling, [Employer hidden — sign up to reveal] cast members bring [Employer hidden — sign up to reveal] magic to life through unmatched attention to detail and superior guest service.

About [Employer hidden — sign up to reveal] Company

[Employer hidden — sign up to reveal] Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: [Employer hidden — sign up to reveal] Entertainment, ESPN, and [Employer hidden — sign up to reveal] Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, [Employer hidden — sign up to reveal] proudly continues its legacy of creating world-class stories and experiences for every member of the family. [Employer hidden — sign up to reveal]’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with [Employer hidden — sign up to reveal] Company Limited, which is part of a business we call [Employer hidden — sign up to reveal].

[Employer hidden — sign up to reveal] Company Limited is an equal opportunity employer. Applicants will receive consideration for employment without regard to age, race, colour, religion or belief, sex, nationality, ethnic or national origin, sexual orientation, gender reassignment, marital or civil partner status, disability or pregnancy or maternity. [Employer hidden — sign up to reveal] fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.