Technical Partner Manager, EMEA Payment Methods
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FULL DESCRIPTION
Technical Partner Manager, EMEA Payment Methods
[Employer hidden — sign up to reveal] is seeking a knowledgeable and proactive Technical Partner Manager to join the Global Partner Engineering & Operations (PE&O) Local Payment Methods (LPM) partnerships team at [Employer hidden — sign up to reveal]. In this role, you will be responsible for building and maintaining strong relationships with key EMEA LPM partners, facilitating technical integrations, launching new capabilities, and ensuring optimal performance of our solutions with financial partners. The ideal candidate will possess a blend of technical expertise and account management experience.
Who we are
About [Employer hidden — sign up to reveal]
[Employer hidden — sign up to reveal] is a financial infrastructure platform for businesses. Millions of companies use [Employer hidden — sign up to reveal] to accept payments, grow revenue, and accelerate new business opportunities.
About the team
The Technical Partner Management team is part of [Employer hidden — sign up to reveal]’s Global Partnerships organization, responsible for managing technical and operational aspects of strategic product partnerships and programs.
What you'll do
Responsibilities
- Partner Management: Build and maintain strong, long-term relationships with key financial ecosystem partners.
- Technical Integration: Collaborate to define and implement successful integrations.
- Performance Tracking: Establish SLAs and performance standards, monitor and improve partner health.
- Cross-Functional Collaboration: Work across Engineering, Product, and Partner Development teams.
- Incident Management: Assist in incident resolution and manage partner communications.
- Operational Efficiencies: Identify inefficiencies and drive effective solutions.
- Training and Support: Provide ongoing training, documentation, and support to partners.
- Feedback Collection: Gather partner feedback to inform improvements.
Who you are
Minimum requirements
- Bachelor’s degree in Business Administration, Computer Science, or related field.
- Minimum 5 years experience in partner management, technical project management, or business operations.
- Proven ability to drive small-to-medium-sized projects with external partners and cross-functional stakeholders.
- Excellent interpersonal and communication skills.
- Customer-first mindset and strong sense of urgency.
- Strong analytical and problem-solving skills.
- Ability to thrive in unstructured, fast-moving environment.
- Willingness to travel when necessary.
- Fluency in English.
Preferred qualifications
- Experience in banking, e-commerce, or payments; knowledge of payment technologies preferred.
- Basic to intermediate proficiency in SQL and XML preferred.
- Experience in SaaS or cloud-based environment.
- Experience in a high growth technology company.
In-office expectations
Office-assigned Stripes in most locations are expected to spend at least 50% of the time in a given month in their local office or with users. This approach balances in-person collaboration with flexibility.
Pay and benefits
The annual salary range for this role in the primary location is £84,400 - £126,600. Benefits may include equity, bonuses, retirement plans, health benefits, and wellness stipends.
Office locations: London, or Dublin HQ
Team: Global Partnerships
Job type: Full time