Dementia Care Manager

Job Description

To work as part of a team providing high quality care and support to Clients to remain independent in their own homes, reflecting the objectives of the [Employer hidden — sign up to reveal] Charter & Philosophy of Care. You will work closely with the Service Manager in developing the current service and in identifying and designing new services which meet specific needs.

Key Tasks:

• Evaluate support needs of dementia clients through ongoing assessments of health and wellbeing, including risk assessment, developing, implementing, and evaluating intervention recommendations and plans.
• Work closely with the Dementia Team to ensure smooth day to day running of the service, including providing support to the team, clients and carers and attending to emergencies.
• Liaise with families and office team members to provide a consistent approach that meets the individual needs of each client.
• Assist clients in achieving outcomes of their set goals as identified in their support plans.
• Liaise with GPs, case managers, primary health care practitioners, statutory and voluntary agencies regarding the best possible care for the family affected by dementia.
• Introduce staff to new packages and carry out regular monitoring visits to service users and support workers.
• Be responsible for recruitment, supervision, appraisal, induction, development, and performance management of support workers working within the service to provide high quality care for dementia clients.
• Maintain up to date records and documentation for both clients and support workers.
• Assist the care coordination team to match appropriate staff to cover shifts for service users with appropriate skills.
• Undertake admin duties as designated by the Service lead.
• Participate in answering office telephone calls and attend meetings as directed by the Service lead.
• Develop, liaise and expand networks with other care providers and partner organisations who also work in the field of dementia.
• Administrate and organise own work to ensure accuracy and meet quality targets, deadlines, and reporting requirements.
• Undertake any other tasks as requested by the Service Manager.

Essential Skills, Experience and Attitude:

• An understanding of the needs of all Clients.
• Ability to keep up to date with current issues relating to all Clients.
• Understanding of how health and social care is structured.
• Knowledge of legislation relevant to the dementia sector.
• Understanding of challenges faced by Dementia Support Workers.
• Experience and training working with Clients.
• Experience liaising with external stakeholders and other professionals.
• Experience working positively in a diverse environment.
• Proficient in Microsoft Office (Word, Excel, Outlook and Access).
• Ability to communicate clearly and tactfully at different levels, both verbally and in writing.
• Excellent organisational skills and a thorough approach to work.
• Ability to work autonomously and productively as part of a team.
• Physically fit and able to undertake safe manual handling practices as required.

What’s in It for You?

• Flexible working hours.
• Early access to earnings via Wagestream.
• 24/7 GP access through Doctorline.
• Continuous training through [Employer hidden — sign up to reveal] Services Academy.
• Unwavering support with 24-hour on-call assistance and dedicated Manager and Coordinator.
• £200 Friend Referral Scheme.
• 28 days paid holiday.
• Contributory Pension Scheme.
• Service length awards and recognition.
• Exclusive savings via LifeWorks Benefits Scheme.
• Social events, summer and winter parties, awards ceremonies.

About Us

[Employer hidden — sign up to reveal] Services is a reputable domiciliary care company operating for two decades, rated ‘Outstanding’ by the Care Quality Commission (CQC). We provide exceptional support and community-based services for individuals with acquired brain injuries and long-term neurological conditions.

Note: All applicants need to have a ‘RIGHT TO WORK IN THE UK’ status.

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