Catering & Bar Assistants

The Role

To deliver high-quality food and drink service to customers on Match Day and Non-Match Day events. To organise bar stocks and set up rooms and tables to suit business levels, quality service delivery and ensure business meets all health & safety & environmental health requirements under guidance from management and supervisory staff. To take responsibility for the front of house and bars pre and post service in their set up and clean down.

Core Duties

• To assist in ensuring cleaning areas under your control are maintained to a high standard in accordance with pre-open and closing schedules / check lists.
• Comply with all regulations regarding Health and Safety and Food Hygiene including specific Company.
• To gain an understanding and follow Company customer care training, quality systems and procedures.
• High quality customer service and care ensuring customers have excellent experience.
• To assist in taking necessary steps to ensure the all front of house and bars areas complies with Food Hygiene Regulations and Health and Safety Act, and all other relevant regulations.
• Work as part of a team.
• To report, and where possible take action for, any incidences of fire, damage, loss, breakdowns or other occurrences that effect service, safety of fellow staff and customers.

General Responsibilities

• Follow all Club Policies, such as Equality & Diversity, Health & Safety, Safeguarding, Anti-Corruption & Bribery and GDPR.
• Make suggestions to improve the working environment and contribute to positive employee relations within your area of work and [Employer hidden — sign up to reveal] as a whole.
• To take reasonable care for the health and safety of yourself and other employees and members of the public who may be affected by your acts or omissions at work.
• To comply with all aspects of the [Employer hidden — sign up to reveal] Health and Safety Policy and Arrangements, to enable the Company to perform its civil and statutory obligations in relation to Health & Safety.
• Ensure effective communication within your work team and across [Employer hidden — sign up to reveal] whilst actively offering support and guidance as necessary.

Person Specification

Qualifications (Essential / Desirable)

• Level 1 or above Food Hygiene Certificate / Pass the Club Induction (Essential)
• Relevant qualification in Health & Safety (Desirable)

Experience

• Customer facing experience (Essential)
• Relevant experience of working in retail / hospitality (Desirable)
• Working as part of the team to ensure catering hygiene standards are delivered to the highest standards (Desirable)

Skills & Qualities

• Excellent organisational skills (Essential)
• Ability to work under pressure (Essential)
• Attention to detail and the ability to identify and solve problems (Essential)
• Good communication skills and outgoing personality (Essential)
• Ability to use a till (Essential)
• Ability to work flexibly including evenings and weekends (Essential)
• Ability to deliver excellent customer care, polite, good attitude, and smile! (Essential)

How to Apply

Please complete the Application Form available here or email [Employer hidden — sign up to reveal] to request an application form. Please note CVs will not be accepted.

[Employer hidden — sign up to reveal] strives to ensure it provides an environment where everyone's rights, dignity and individual worth is respected and takes a zero-tolerance approach to any form of discrimination. Equal Opportunity is an integral part of our recruitment and selection process, and we welcome applications from all individuals who feel they meet the core requirements of the role. We are particularly encouraging applications from women, disabled people and Black, Asian and Minority Ethnic (BAME) individuals who are currently under-represented within the organisation. All appointments will be made on merit of skill and experience relative to the role.

The Company is committed to safeguarding and promoting the welfare of children and young people involved in activities and event at the Company. As part of the Company’s recruitment and selection process any offers of work involving working in regulated activity with children are subject to a satisfactory enhanced DBS Disclosure and barred list check (depending on the level of supervision, frequency, and nature of contact with children). Appropriate references are also required.

Should an adequate number of applications be received prior to the closing date, [Employer hidden — sign up to reveal] reserve the right to remove this advert. Due to a high demand in applications the Club will be unable to respond to those applicants who have not been shortlisted for interview.