Steward

Role and Responsibilities

• Understand general responsibilities towards health and safety of all spectators including those with disabilities and children, other stewards, ground staff and themselves.
• Control or direct spectators entering or leaving the ground to achieve an even flow of people and prevent obstruction.
• Ensure gangways and exits are kept clear.
• Assist in safe operation of the ground; stewards are employed to perform specific duties and not to view the activity.
• Staff entrances, exits and strategic points such as segregation, perimeter and exit doors or gates.
• Recognise crowd conditions to ensure safe dispersal and prevent overcrowding.
• Assist Emergency Services if required.
• Respond to emergencies, raise alarm and take necessary immediate action.
• Undertake specific duties in an emergency as directed by Safety Officer or Emergency Services Officer, provided safe and confident.
• Be vigilant and report suspicious, unidentified or unattended packages.
• Be vigilant and report behaviour demonstrating hostility towards disability, race, religion, sexual orientation or transgender identity.
• Report anti-social behaviour, foul/abusive language or discriminatory behaviour.
• Watch the crowd and be aware of incidents affecting crowd behaviour.
• Be familiar with Stadium's Evacuation Procedures.
• Not consume alcohol/illegal substances before or during event.
• Not use personal mobile phone or electronic device during working hours; items left in lockers.
• No physical or verbal gestures to incite spectators.
• For ejections, report to West Stand Team to avoid physical conduct; ejection reported to Safety Officer/Control Room, person taken to police room.
• Remain available until end of game and stadium is cleared.
• Sign in and out under supervision of administration steward; no false recording of times.
• Prevent spectators entering field of play and surrounding areas.
• Identify offenders using foul, abusive, discriminatory language or threatening behaviour.
• Identify offenders who throw missiles/objects.

Additional Requirements

Criminal Record Check: This role will require an Enhanced DBS Check.

General Statement: Should an adequate number of applications be received prior to the closing date, [Employer hidden — sign up to reveal] reserves the right to remove this advert. Due to high demand, the Club will be unable to respond to applicants not shortlisted.

Safeguarding & Welfare

The Company is committed to safeguarding and promoting the welfare of children and young people. Offers of work involving regulated activity with children are subject to satisfactory enhanced DBS Disclosure and barred list check. The Company may conduct online searches of shortlisted candidates as part of safer recruitment. Appropriate references will be required.

Equality, Diversity & Inclusion

[Employer hidden — sign up to reveal] strives to provide an environment where everyone's rights, dignity and individual worth is respected and takes a zero-tolerance approach to discrimination. Equal Opportunity is integral to recruitment. We particularly encourage applications from women, disabled people and individuals from diverse ethnic communities. All appointments on merit.

How to Apply

Please complete an Application Form, available HERE. If you require the application form in an alternative format, please email [Employer hidden — sign up to reveal].