Property Services Coordinator
SKILLS
FULL DESCRIPTION
Property Services Coordinator
[Employer hidden — sign up to reveal], part of [Employer hidden — sign up to reveal], is hiring a Property Services Coordinator in Ambleside. Salary up to £24,784.50 per annum, full-time, permanent.
About the Role
We’re looking for an organised, proactive Property Services Coordinator to join our busy Ambleside team. You’ll be at the heart of our operations, making sure maintenance and housekeeping schedules run like clockwork across our properties.
What You’ll Do
- Coordinate day-to-day property services, liaising with managers, tradespeople, and suppliers
- Handle guest and owner queries, progressing complaints where needed
- Manage compliance documents, property checks, recharges, and non-stock purchases
- Monitor inboxes, case files, and feedback – acting quickly to resolve issues
- Keep workloads on track and report progress
- Work closely with Customer Service to resolve any guest or owner concerns
What You’ll Bring
- Excellent organisation, attention to detail & multitasking skills
- Confident communicator – both written and verbal
- Strong customer service focus with problem-solving ability
- IT skills (Enterprise, KEA, Excel, or similar systems)
- Bonus points if you have property services, trades, or hospitality experience.
Who Are [Employer hidden — sign up to reveal]?
[Employer hidden — sign up to reveal], part of [Employer hidden — sign up to reveal], has been creating unforgettable Lake District holidays since 1977. We handpick unique properties, maintain the highest standards, and make sure every guest leaves with a smile. With over 40 years of experience, we pride ourselves on quality, friendly service, and making a positive impact on our community and environment.
Why You’ll Love Working With Us
At [Employer hidden — sign up to reveal] & [Employer hidden — sign up to reveal], we believe in rewarding our people:
- Annual bonus scheme linked to company performance.
- Generous holiday allowance + extra days with long service
- Option to purchase extra holiday days if you wish.
- A day off for your birthday
- 2 volunteering days per year.
- Enhanced parental leave (24 weeks maternity, 3 weeks paternity at full pay).
- Pension scheme with employer contributions
- Discounted and last-minute stays at Forest Holidays and [Employer hidden — sign up to reveal] for you, your friends & family.
- Special offers and discounts designed to enhance your overall wellbeing.
- Health cash plan & life assurance.
- Training & development opportunities.
- 24/7 mental health support.
- Employee savings scheme
- Long service awards and company events
How to Apply
Apply now via the Quick Apply button on the [Employer hidden — sign up to reveal] careers site.