Job Summary

[Employer hidden — sign up to reveal] Ltd are advertising this position on behalf of Weobley Surgeries & Staunton on Wye Surgeries. The Weobley and Staunton on Wye Practice has an exciting opportunity for a Qualified Dispenser and welcome applications for a NVQ2 Qualified Dispenser. Are you passionate about helping others and looking for a rewarding role? We're seeking a friendly, motivated, and detail-oriented Dispenser to join our rural GP practice. In this role, you'll be at the heart of our practice, supporting the safe and efficient dispensing of medication while providing a warm, personal service to our local community.

Main Duties of the Job

The post-holder will project a positive and friendly image to dispensary patients and other visitors and deal with queries in a professional, courteous and efficient way across both Weobley & Staunton on Wye Surgeries. To process all relevant prescriptions as authorised by GPs and prescribing nurses, where appropriate, in accordance with the principles of good practice, dispensing and sale of prescriptions and medicines/appliances and assist with stock control, ordering and re-stocking of the dispensary. The successful candidate will also be required to undertake sickness and holiday cover as part of the Dispensary rota.

About Us

The Weobley and Staunton on Wye Practice is a rural dispensing GP Surgery, split across two locations with approximately 6,500 patients. [Employer hidden — sign up to reveal] Ltd is advertising this position on behalf of Weobley & Staunton Surgery. This means that Weobley & Staunton Surgery is the employing organisation and will make the final decision on appointing candidates. [Employer hidden — sign up to reveal] Ltd, on behalf of Weobley & Staunton Surgeries, will collate all relevant information for the purpose of the recruitment and pre-employment check process. This information will then be securely transferred to Weobley & Staunton Surgeries.

Job Responsibilities

• To ensure that all medicines and appliances dispensed are checked against the prescription and whenever there is doubt about the appropriateness of the item, or about the dose or labelling instructions to check with the authorising doctor or duty doctor.
• To collect all due prescription charges and ensure that the patient declaration on the reverse of the FP10 is duly filled in and signed by the patient.
• To ensure that all monies received or handled on behalf of the Practice are appropriately stored and a record kept of all financial transactions.
• Ordering appropriate quantities of goods via the wholesalers computer link.
• Check incoming stock against the invoice. Enter stock onto EMIS LV for stock control. Identify any errors in incoming stock and report to wholesaler and re-order item if necessary.
• To promptly forward all invoices and dispensary related correspondence to the Practice Manager or Dispensary Manager according to Practice policy.
• To operate efficient stock control appropriate to the needs of the Practice with the objective of ensuring continuity of supply for patients and minimising wastage through out of date stock.
• To ensure that drugs are stored in an appropriate manner in accordance with the accompanying instructions.
• To ensure that shelves and all work surfaces are regularly cleaned to maintain a high level of hygiene within the dispensary and that all dispensary equipment is kept clean and kept in good working order.
• To take prompt action in response to any drug alert bulletins that may be received from time to time.
• To ensure that refrigerated items are stored at the appropriate temperature and to maintain a temperature control record/logbook.
• To maintain full and accurate records of all dispensing transactions incorporating the use of computers when available and appropriate.

Person Specification

Experience

Essential:

• Previous stock and quality control experience.
• Computer literate with excellent keyboard skills.
• Used to handling and reconciling cash.
• Self-starter, able to work on own initiative, following set procedures and protocols.

Desirable:

• Previous experience of working in General Practice Dispensary or Hospital Pharmacy.
• Use of clinical system software eg. EMIS.
• Reception/Customer Care experience

Skills & Abilities

Essential:

• Excellent communicator both verbally and written demonstrated with people at all levels and in all circumstances.
• Ability to organise own tasks and work systematically.
• Ability to respect confidentiality at all times.
• An enquiring mind with a willingness to learn new skills and procedures.

Personal Attributes

Essential:

• Be able to demonstrate an understanding and commitment to working within a large Primary Care Team
• Ability to remain calm under pressure
• Capable of working unsupervised
• Capable of consistent accuracy and concentration under pressure
• Keen to learn new skills

Desirable:

• Self-motivated but aware of limits of authority

Knowledge & Understanding

Essential:

• Demonstrate an understanding and commitment to good standards of patient care
• Enjoys working as part of a Primary Care Team
• Flexible in approach to work and ability to cover colleagues during leave/busy periods

Desirable:

• Understanding of and commitment to Health & Safety in the workplace.

Qualifications

Essential:

• Good level of education to GCSE standard or equivalent
• BTEC/NPA qualification in Dispensing or similar standard of training ie. NVQ Level 2 in Dispensing

Additional Information

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and a Disclosure and Barring Service check will be required.

For informal enquiries, contact Dispensary Manager Claire Coultas on [contact hidden]. Interviews expected on 21 May 2026.

Contact recruitment team: [Employer hidden — sign up to reveal]

Employer: [Employer hidden — sign up to reveal] Limited

Website: www.herefordshiregeneralpractice.co.uk