Online Trading Assistant

About The Role

Every exceptional customer moment starts with our people

At [Employer hidden — sign up to reveal], we believe that it's our team who bring our house of brands to life. All our colleagues across [Employer hidden — sign up to reveal], Phase Eight, Whistles and Inside Story play a vital role in our success story and that story is only getting more exciting!

We are looking for an Online Trading Assistant to join team [Employer hidden — sign up to reveal] in achieving our short, medium and long-term ecommerce objectives.

The Online Trading Assistant plays a key support role within the Online Partners team, ensuring the smooth coordination of product launches, data and imagery integrity, trade reporting, and partner website optimisation. This role is ideal for someone highly organised, commercially aware, and detail-oriented - with a passion for ecommerce and cross-functional collaboration.

Who you'll be

• Excellent Communication skills
• Confident building relationships with multiple stakeholders
• Well organised
• Able to work to deadlines
• Comfortable analysing reports and data
• Proficient in Microsoft Office
• Previous experience in a retail fashion environment and a basic understanding of merchandising would be beneficial but not essential.

Responsibilities

• Responsible for maintaining the on-site product journey across the UK and international websites, including:
• Ensuring all product available, taking ownership of launch process
• Visual merchandising of product pages, ensuring optimum position and maximum commercial exposure of all products based on analytics, trading requirements and stock availability
• Completing daily site checks to ensure optimised and commercial trading experience
• Maintaining accurate type and style information in line with business requirements and best industry practices
• Ensuring all products are assigned to all relevant categories
• Creating new categories and content, and updating headers, header links, SEO URLs, breadcrumbs and meta data, in the CMS
• Maintaining and archiving product categories as needed and ensuring the internal architecture document is kept up to date
• Assisting the Senior Ecommerce Assistant with content briefing, testing and loading in the CMS
• Taking the lead on promotional and sale set up
• Assist in completing weekly and ad hoc reporting, providing key category and product insight and taking sale and promotional activity in to account
• Carry out ad-hoc analysis to review how our brand sits with competitors and understand how this affects trade – including product ranges, prices, and marketing
• Attending weekly trading meetings to agree plan of action with Ecommerce trading team and other teams to ensure all opportunities are maximised and any risks highlighted and mitigated against
• Review and communicate actions for best / worst sellers and category opportunity weekly
• Develop productive relationships with relevant departments to ensure all product information is accurate and any risks are highlighted
• Develop industry and best practice knowledge of multi-channel trading
• From time to time supporting the team in other digital activities as required

What's in it for you?

• Generous colleague discount up to 70%
• Up to 28 days holiday entitlement per annum
• Financial and Wellbeing assistance
• Enhanced Maternity package
• Virtual GP service – unlimited access 24/7

If you want to join us and create moments that matter, we'd love to hear from you.