Job Description

We are opening our newest [Employer hidden — sign up to reveal] in Leeds this summer – serving up Bombay comfort food, all-day dining, and big-hearted hospitality in a beautiful new space.

You’re a big-hearted and first-class marketing babu (manager), leading local marketing for [Employer hidden — sign up to reveal]’s north England cafés, and overseeing [Employer hidden — sign up to reveal]’s position as one of the top eating and drinking destinations. You’ll ensure an exceptional guest experience at every touchpoint; responsible for creating brand enhancing marketing plans that directly impact and increase local trade in our cafés.

You’ll have a deep understanding of Leeds’ restaurant scene, as well as the city at large, and be totally focused on creating a thriving café that delights guests and grows brand advocacy. From the start you’ll be helping to shape our restaurant opening and introducing [Employer hidden — sign up to reveal] to new audiences. In Manchester and Liverpool you’ll manage your team to ensure local marketing plans are tailored to each of the café’s specific goals, challenges and opportunities, ensuring that covers’ targets are achieved.

This is a fast-paced, varied role requiring exceptional relationship-building, commercial thinking, and the ability to bring [Employer hidden — sign up to reveal]’s ‘Dharma’ to life. You'll be monitoring performance closely, continually uncovering new opportunities, and delivering experiences that support the specific goals of each of your cafés.

Key Responsibilities

• Commercial & Strategy: Define annual local marketing strategies for Leeds and Liverpool cafés, oversee Manchester plans; create Leeds-specific marketing plan; manage a team of 3; track performance analytics; report weekly/monthly; manage overall local marketing budget; look for opportunities to grow [Employer hidden — sign up to reveal] Store product sales.
• Brand Communications: Ensure all in-café and promotional activity is executed to brief; work with Brand Marketing Managers to support campaigns; partner with Customer Experience, Brand, PR, and Creative teams; own each café’s external digital footprint.
• Relationships & Community: Build meaningful relationships in local communities; actively introduce potential guests to [Employer hidden — sign up to reveal] via email, social, in-person engagement, pop-ups; facilitate knowledge sharing.
• Team Leadership & Support: Coach, support and develop a high performing team; build strong relationships with Café Teams.

What You Bring

• Experience in marketing, PR, sales, events or similar community-facing role.
• Deep understanding of Leeds’ and broader northern restaurant scene.
• Natural relationship-builder.
• Commercially savvy with data reading ability.
• Excellent stakeholder and line management experience.
• Guest-obsessed approach.
• Highly organised with ability to manage competing priorities.

How We'll Support You

At [Employer hidden — sign up to reveal] - everyone is welcome. We are committed to having an inclusive and diverse workplace. Benefits include regular team events, food from café menu, [Employer hidden — sign up to reveal] Black card, discount network, subsidised yoga & gym, 5-year Bombay Bootcamp. [Employer hidden — sign up to reveal] is dedicated to creating an awesome place to work.

Location: Leeds | Salary: Competitive | Type: Full time