The Hotel

At [Employer hidden — sign up to reveal], we want to offer everyone who walks through our doors an amazing experience. We offer a very personal blend of empowerment, enlightenment, and engagement and seek the remarkable in the everyday and everything that goes into this most unique Hotel.

Most of all we seek exceptional people who embody our team culture to be as devoted and person-centred as you. The brightest and best Cambridge has to offer.

The Person

You are a leader within our industry and are truly passionate about making a difference in our guests' experiences. You lead, motivate and support your team developing a great team morale and driving overall efficiency. You enjoy the contact with guests and are eager to bring your ideas to the table in order to improve guest satisfaction. You will have experience working in a hotel environment and leading a restaurant service as a team leader or supervisor.

The Role

As a Restaurant Supervisor, you will lead the team and service in our Folio restaurant. Reporting in to the Restaurant & Bar Manager, you will be directly responsible for ensuring guest satisfaction is at a high level. You will be trained in ordering key items and will be responsible for stock levels of any relevant items.

You will be part of the leadership team within the Food & Beverage department and will be involved in any relevant decision on service and training.

Key responsibilities

• Lead breakfast, lunch and/or dinner service on the floor within our Sage and Folio outlets
• Ensure high level of customer satisfaction and take action when required
• Resolve complaints or issues guests might have
• Supervise and train team members to ensure their performance is up to standards required
• Stock level management and ordering
• Welcome, greet, and look after guests from the moment they arrive in the restaurant until they leave
• Ensure high level of customer satisfaction
• Resolve complaints or issues guests might have
• Maintain friendly and professional service at all time
• Upsell and maximise sales and revenue

Requirements

• UK citizen or valid work permit
• Experience as a team leader or supervisor in a busy restaurant
• Proficient numeracy and literacy skills
• Previous Food & Beverage hotel or Restaurant experience is desired
• Previous experience in a high volume/ fast paced environment.
• Fluent English and excellent communication skills.

Benefits of working at [Employer hidden — sign up to reveal]

• Comprehensive salary package
• Access to GO Hilton Travel Programme – stay in Hilton Hotels around the world for as little as 35$.
• 50% F&B Discount when staying in Hilton Hotels through the Go Hilton Travel Programme
• Staff meals and hot drinks on shift
• Career Development
• Extensive learning & development opportunities

In exchange for your efforts and dedication we offer a fantastic place to work, an opportunity to shape the culture of a new hotel and a comprehensive benefits package. If you wish to be considered for this superb opportunity click 'apply'.

[Employer hidden — sign up to reveal] 33a Milton Road, Cambridge, Cambridgeshire, CB4 1UZ

• Job Ref TFH1254
• Branch [Employer hidden — sign up to reveal]
• Location Cambridge
• Salary/Benefits Competitive Pay Depending on Experience
• Contract type Permanent
• Hours Full Time
• Shift pattern Various
• Hours per week 40
• Date posted 02/04/2026
• Closing date 05/07/2026

[Employer hidden — sign up to reveal]

An exclusive destination with an inclusive spirit.

Inspired by great university fellows past and present and designed for the discerning clientele of Cambridge and beyond, seeking somewhere to eat, drink and stay in style.

At [Employer hidden — sign up to reveal] we are proud to play host to the many people who are drawn to our University city and enjoy creating connections between our team members, our guests and our local community.

The team that work here are like family and genuinely enjoy their jobs. This positive spirit informs our service culture, allowing us to deliver a warm, generous experience for our guests.

Likewise, we are focussed on keeping our neighbours part of day to day life in the hotel, be they university goers, local suppliers or cocktail lovers.

Contact: [Employer hidden — sign up to reveal] | +44 (0)1223 949499