Stewarding Manager

🔒 Confidential Employer
Posted 8 May 2026
LOCATION
Liverpool
TYPE
Full-time
LEVEL
Mid-Senior level
CATEGORY
Sports & Leisure
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Stewarding Operations Crowd Safety Management Safety Legislation Knowledge Team Leadership Incident Management Communication Decision-Making Customer Service

FULL DESCRIPTION

Stewarding Manager

[Employer hidden — sign up to reveal] is one of world sport's most respected and revered names. We have entered an exciting new era with the opening of Hill Dickinson Stadium, and we now have a unique opportunity for an experienced and driven Stewarding Manager to lead the delivery of world-class stewarding operations across matchdays and major events.

Location: Liverpool, Merseyside, United Kingdom L3 0BW
Salary: Competitive
Job Type: Permanent - Full-time
Closing Date: 15th May 2026

About the Opportunity

You will oversee the planning, coordination, and delivery of stewarding operations across all matchdays and major events, playing a key role in shaping the matchday experience at our new home.

Other key responsibilities include:

  • Leading the planning and delivery of stewarding operations for all fixtures and events
  • Managing, developing, and deploying stewarding teams to ensure effective and compliant operations
  • Ensuring full compliance with safety legislation, the Green Guide, and stadium Safety Certificate requirements
  • Working closely with internal teams and external stakeholders including police and emergency services
  • Overseeing matchday operations, including briefings, live incident management, and post-event debriefs
  • Driving a culture of safety, professionalism, and excellent customer service.

This is a pivotal leadership role responsible for ensuring a safe, secure, and welcoming environment for all supporters, staff, players, and visitors.

Who We Are Looking For

Our ideal candidate will be a confident and experienced leader with a strong background in stewarding, crowd safety, or event operations.

You must have strong knowledge of UK safety legislation and best practice in spectator safety, demonstrated ability to lead large teams in fast-paced, high-pressure environments and have excellent communication, organisational, and decision-making skills.

We want someone who has a proactive, hands-on approach with a passion for delivering safe and exceptional fan experiences.

Please refer to the job description for further information about the role and its essential requirements.

The role is permanent and will be based at Hill Dickinson Stadium, working 35 hours per week, plus matchdays and major events.

Safer Recruitment and Equity

The [Employer hidden — sign up to reveal] is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. This role requires an Enhanced DBS check.

[Employer hidden — sign up to reveal] is committed to ensuring everyone is respected, celebrated, and empowered. We welcome applications from people with diverse backgrounds. To support our pledge to diversify our organisation, [Employer hidden — sign up to reveal] welcomes applications from people of all walks of life.

Contact the Talent Acquisition Team via [Employer hidden — sign up to reveal] for reasonable adjustments.

How to Apply

Quick Apply via the job listing page. The closing date is Friday 15th May 2026. We reserve the right to close this vacancy early.

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