What skills and experience we're looking for

The successful candidate will be a positive, confident leader with technical knowledge, excellent communication skills, and a drive for delivering excellent service. You will oversee the Trust’s Helpdesk, support technician development, and champion proactive, standardised, and well‑documented support across all schools. This is an exciting opportunity for someone who enjoys both problem solving and developing people, processes and systems, to ensure schools and their stakeholders are able to confidently utilise the full spectrum of IT resources and systems available to them.

What the school offers its staff

• Eligibility to join excellent pension scheme
• Option to make additional voluntary contributions to pension for local government pension scheme members which can help boost retirement benefits
• Access to a range of continuous professional development opportunities
• Trust wide charity events designed to encourage our people to participate in meaningful activities
• Access to wellbeing provision which offers information and advice on a range of workplace and personal issues
• Flexible working opportunities
• Enhanced special leave provision, including additional time off as part of our ‘Personal Day’ entitlement which supports employees to achieve a better work/life balance
• Free car parking
• On site catering facilities, all of which provide healthy and nutritious meals at a low cost
• Gym membership. Many of our schools have on-site gyms, the use of which is available to employees at a discounted rate
• Cycle to work scheme which enables employees to purchase a bike and accessories for their commute to work
• Free tea and coffee.

Further information about the job

The candidate will be required to undergo a full enhanced DBS check and must be eligible to work in the UK. Visas cannot be sponsored. If you're interested in teaching or training to teach in England as an international citizen, we can help you understand your next steps. We are seeking an experienced and proactive IT Service Lead to join our Central IT Team, in order to help shape and develop the quality of IT support across our Trust. [Employer hidden — sign up to reveal] is committed to ensuring our schools receive a consistent, reliable, and high‑quality IT Support Service that facilitates staff and students to deliver and access exceptional learning opportunities, and this role will be pivotal in achieving this. Working closely with our team of school‑based technicians, you will drive service improvements and ensure our IT operations align with national standards, centralised services, and best practice. For an informal discussion about the post, please contact Matt Pearce via [Employer hidden — sign up to reveal]. Closing Date: 9am on 11th May 2026. Interview Date: 18th May 2026.

Commitment to safeguarding

This school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. This post is subject to a satisfactory Disclosure and Barring Service (DBS) Enhanced Disclosure Certificate.

Applying for the job

Apply for the job by following the link below. CVs will not be accepted for this application. View advert on school website (opens in new tab)

If you need these documents in an accessible format, please contact the school. Recruitment Pack IT Service Lead.pdf - 434 KB (opens in new tab), BEP RECRUITMENT PACK_MARCH 2026.pdf - 1.07 MB (opens in new tab)

About [Employer hidden — sign up to reveal]

• School type: Free Schools, ages 2 to 11
• Education phase: Primary school
• School size: 64 pupils enrolled
• Age range: 2 to 11
• Ofsted report: View Ofsted report
• School website: [Employer hidden — sign up to reveal] website
• Email address: [Employer hidden — sign up to reveal]