Quality Improvement Operations Manager

🔒 Confidential Employer
Posted 8 May 2026
LOCATION
London
TYPE
Contract
LEVEL
Mid-Senior level
SALARY
£60,644 / year
CATEGORY
Management & Operations
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Operational Team Leadership Business Process Improvement Data Analysis Stakeholder Management Quality Improvement Communication Customer Service Autonomous Working

FULL DESCRIPTION

Quality Improvement Operations Manager

[Employer hidden — sign up to reveal] is seeking a Quality Improvement Operations Manager to lead and coordinate the operational delivery of the QSI scheme. This is a 12-month fixed-term contract, full-time, hybrid role based in London (1-2 days per month in office).

  • Salary: £54,869 - £60,644 per annum
  • Location: Hybrid – London office attendance 1-2 times per month
  • Hours: Full-time / 35 hours per week
  • Contract: 12 months fixed-term
  • Closing Date: 23:59 on 20 April 2026

What you’ll do:

  • Lead and coordinate day‑to‑day operational delivery of the QSI scheme, ensuring systems, processes and resources are fit for purpose.
  • Working with your team and other teams across the organisation, identify, prioritise and deliver operational and business process improvements, embedding agreed changes into business‑as‑usual.
  • Use data, feedback and insight to continuously evaluate effectiveness and drive improvement.

What you’ll need:

  • Experience leading operational teams and improving processes in a structured, pragmatic way.
  • Confidence managing multiple priorities, using data and insight to inform decisions.
  • Strong communication and relationship‑building skills, with the ability to work effectively with clinical and professional stakeholders.
  • A commitment to quality, continuous improvement, equality, diversity and excellent customer service.
  • The ability to work autonomously while collaborating effectively across teams and organisations.

How to apply

To apply, download the candidate pack, complete the diversity monitoring form, and send your CV and covering letter to [Employer hidden — sign up to reveal] by the closing date. Alternatively, post your application to [Employer hidden — sign up to reveal], 63 Lincoln's Inn Fields, London WC2A 3JW.

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