About [Employer hidden — sign up to reveal]

We are [Employer hidden — sign up to reveal], a leading company in the global spirits industry with over 19,000 employees globally. We own 16 of the world’s top 100 Spirits Brands and hold one of the most prestigious and comprehensive brand portfolios in the industry with 240 premium brands available in over 160 countries. In the UK, [Employer hidden — sign up to reveal] is made up of 4 businesses: [Employer hidden — sign up to reveal] UK, Chivas Brothers, [Employer hidden — sign up to reveal] Global Travel Retail, and The Absolut Group. This position sits in [Employer hidden — sign up to reveal] UK (PRUK).

Your New Team

The Category and Insights team sits within Strategy and Transformation. The Customer Development Manager ensures our customer and market strategies are grounded in robust shopper, sales, and category insights.

Your Unique Contribution

Main responsibilities include:

• Turn category, shopper, and consumer data into clear insights that drive growth for PRUK and Off-Trade customers.
• Build strong retailer relationships, delivering category stories, trend insights, and growth recommendations.
• Support key customer engagements (e.g. range reviews, brand days) with compelling analysis.
• Represent the UK Spirits and RTD/RTS category in brand team decisions and NPD sell-in stories.
• Develop forward-thinking category perspectives that keep PRUK ahead of market trends.
• Champion a fact-based, shopper-led view of the market and identify new growth opportunities.
• Manage day-to-day relationships with data suppliers and ensure strong ROI on data investment.
• Use key data sources (e.g., NielsenIQ, Quantium, Dunnhumby, Nectar360, Kantar) to build robust insights.
• Present category insights in key internal meetings and planning forums.
• Partner with brand teams to guide decisions and develop category-led customer stories.
• Work closely with Insights to integrate consumer understanding throughout the business.

Who You’ll Be Working With

Key relationships include:

• Wider Category and Insights Team
• Strategy & Transformation Team
• Commercial account teams for your customer(s)
• Key category contacts within your customer(s)
• Brand teams for your dedicated brand(s)
• Client lead contact at your data agency

Your Blend of Talent

This position could be right for you if you have experience in category development, customer insights, or commercial strategy, with exposure to off-trade channels and data-driven decision-making. Capabilities include:

• Excellent analytical and strategic thinking skills
• Strong collaboration and influencing skills
• Results-oriented mindset
• Project management skills
• Proficiency in AI for reporting and data analysis

Our Mix of Benefits

Includes private medical insurance, critical illness cover, healthcare cash plan, dental insurance, 28 days' holiday, pension, share incentive plan, family care, season ticket loans, staff shop allowance, employee discounts, and wellbeing resources.

Apply Now

Closing date: 2026-05-11. Apply via the [Employer hidden] careers page.