Master
SKILLS
FULL DESCRIPTION
Master
This is a Master position at [Employer hidden — sign up to reveal] in London. The role involves safe vessel operation, team leadership, customer service, and revenue protection. Requires MCA Boat Master's Licence, relevant STCW certificates, and passenger vessel experience. The job is now expired.
Job Description
[Employer hidden — sign up to reveal] are always on the look out for the best Masters around to join our team. If you have seagoing experience and feel you would love to work for an exciting company that offers amazing training and career progression then [Employer hidden — sign up to reveal] is your final stop! Whether we have vacancies or not we are always on the look out for the best talent so feel free to apply.
Job Summary
This role works in close collaboration with the Head of Fleet Operations and Senior Masters to ensure the safety and great customer experience of our passengers.
Key Responsibilities
- The safe operation of the vessel under the [Employer hidden — sign up to reveal] Safety Management System (SMS)
- Ensuring the [Employer hidden — sign up to reveal] vessels are operated to the highest possible standards
- Maintaining the vessel, in compliance with all relevant legislation
- Carry out good ship management duties, defect & incident reporting;
- Operating [Employer hidden — sign up to reveal] vessels in alignment with our service delivery requirements, with a primary emphasis on maintaining customer satisfaction & vessel housekeeping
- Ensure team members diligently inspect tickets at boarding locations, placing a significant emphasis on revenue protection
- Lead your team in delivering great customer service, ensuring a great experience for all
Desirable
- Experience in close quarters vessel handling and or inland waterways
- MCA Passenger Boat Endorsement
- Thames LKE Endorsement
- Fast Craft Endorsement
- International Safety Management Code (ISM) & International code for High Speed Craft (HSCC)
Requirements
Qualifications & Experience
Essential
- MCA Boat Master’s Licence, Tier 1 Level 2, or relevant transferable licenses
- (Ref: MCA MSN1853 (M) Amendment 1 – Annex 4 & 5)
- Current ML5 or ENG 1 Medical Certificate
- STCW Sea Survival
- STCW Fire Fighting
- STCW First Aid
- VHF or equivalent GMDSS Qualification
- Passenger vessel experience