Director of Maritime Infrastructure & Facilities

Key Accountabilities

• Lead the Maritime Infrastructure Department, being the designated person for EMPROC.
• Accountable for day-to-day operations to meet contractual obligations with safety and efficiency.
• Accountable for all Maritime Assets including Piers, equipment, employee welfare spaces, the Welcome Barge, and Head Office Clipper House.
• Accountable for third party relationships, including with tenants where [Employer hidden — sign up to reveal] is the landlord.
• Lead on regulatory requirements such as river works licenses.
• Accountable for business cases, purchasing, budget, and contract management for the Maritime Infrastructure department.
• Support London Cruise and Yacht marine logistics for cruise ship operations.
• Identify environmental and sustainability projects to reduce waste and energy consumption.
• Accountable for Environmental Management System and ISO 14001:2015.
• General Facilities Management for [Employer hidden — sign up to reveal] locations.

Main Activities

• Maintain and develop Maritime Infrastructure organisational remit.
• Create business plans and project plans in line with corporate strategy.
• Develop preventative maintenance schedules across piers, equipment, and offices.
• Ensure processes for tenants and landlords.
• Deliver safe and compliant pier services for third-party clients.
• Define and deliver KPIs for cleanliness and maintenance.
• Define strategic budgets for long-term investments.
• Negotiate and manage annual budgets.
• Deliver legislative requirements including River Works Licences.
• Coordinate with internal departments.
• Define training requirements with [Employer hidden — sign up to reveal] Safety Department.
• Control non-staff costs and purchases.
• Source and manage third-party contractors.
• Plan with Fleet and Crew Operations for London Cruise and Yacht customers.
• Provide operational insight to designs for new piers and infrastructure.
• Develop teamwork within departments.
• Provide high-level customer service and new technology information.
• Assist with HR matters.
• Seek ways to improve performance.
• Undertake other duties as required.
• Comply with Health and Safety regulations.
• Communicate information accurately.
• Minimise waste and reduce costs.
• Understand Equality & Diversity.

Requirements

• Ability to foster close working relationships with internal and external stakeholders.
• Experience in an environment requiring excellence in safety, operations, and customer service.
• Extensive marine knowledge such as serving as Master or similar office-based role.
• Strategic thinking and management level operation.
• Flexible approach including on-call and weekend work.

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