Operational Support Coordinator

🔒 Confidential Employer
Posted 8 May 2026
LOCATION
London
TYPE
Full-time
LEVEL
Associate
SALARY
£33,000 / year
CATEGORY
Administrative
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Microsoft Office Rota Management Payroll Processing Data Analysis Time Management Teamwork Communication Organizational Skills

FULL DESCRIPTION

Operational Support Coordinator

[Employer hidden — sign up to reveal] - London - Permanent - £33,000 per annum

Job Details

  • Discipline: Enterprises
  • Job type: Permanent
  • Salary: £33,000 per annum
  • Contact email: [Employer hidden — sign up to reveal]
  • Job ref: 012162
  • Published: 10 days ago
  • Expiry date: 06 May 2026 12:00

About the Role

We are looking for a Operational Support Coordinator to join the [Employer hidden — sign up to reveal]'s Enterprises team.

The Operational Support Coordinator (OSC) plays a key role in the effective planning, organisation and delivery of administrational functions across the Customer Experience and Commercial Operations directorate. Acting as the principal user of Staff Savvy (time and attendance system) the OSC has the core responsibility of programming front of house staff and leading on payroll processing and associated reporting.

Additionally the OSC supports the wider department through wider administrative tasks including minute taking, event coordination, procurement, office management and project support across filming and photography, Theatreworks and Tours. The OSC will also provide wider support for the Retail, Publishing and Visitor Experience teams as a flexible resource when required.

The OSC works proactively across various departments providing timely support and accurate and information to ensure the directorate runs smoothly. As such, and as the primary user of Staff Savvy managing rostering, payroll and personnel related reporting for 70 front line staff, attention to detail, a positive communication style and excellent team working skills are an essential part of this role.

Requirements

  • Excellent Microsoft Office skills and general administrative skills are essential
  • Experience of rota management, payroll and reporting
  • Ability to report and analyse financial and numerical data
  • Excellent time management, planning, team working and organisational skills
  • Ability to demonstrate a positive and flexible approach to work and be able to adapt to new information, procedures and customers

Benefits

  • Complimentary staff tickets for shows and guided tours
  • 25 days annual leave increasing up to 32 with length of service (plus bank holidays)
  • Development Programmes via e-learning platform
  • Access to interest-free season ticket loan and cycle scheme partnership
  • Enhanced sick pay
  • Family Friendly policies
  • Pension schemes with Legal & General and NEST
  • Sabbatical option
  • On-site staff canteen and social facilities
  • On-site occupational health support
  • In-house mental health and wellbeing advisors
  • Wellbeing programme of events
  • Exclusive staff talks
  • Discounted access to [Employer hidden — sign up to reveal] at Home
  • Volunteer leave
  • Discounts in the [Employer hidden — sign up to reveal]'s bars, cafés, restaurants, and bookshop
  • Access to retailer discounted gift cards and cash-back-on-spending card

How to Apply

Download the Job Description here. The closing date for applications is Wednesday 6th May 2026 at 10:00am. If you require extra time, contact [Employer hidden — sign up to reveal].

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