About us

The [Employer hidden — sign up to reveal] ([Employer hidden — sign up to reveal]) is a wildlife conservation charity with a bold vision: a world where nature is protected, valued and loved.

[Employer hidden — sign up to reveal] and [Employer hidden — sign up to reveal] are our gateways to the natural world through which people can experience nature.

How you’ll contribute to our mission

The Visitor Operations Driver will undertake driving operations at [Employer hidden — sign up to reveal], including the driving of the [Employer hidden — sign up to reveal] land train, accessibility vehicles and performing drivers’ maintenance checks, fuelling, and assisting with route planning. Provide a five-star visitor experience for all visitors to [Employer hidden — sign up to reveal], providing relevant information in a warm and engaging manner.

Some of the things you’ll do

• Ensure all vehicles are maintained to the highest standard, with necessary checks carried out and that vehicles are presentable and operationally ready
• Operate ticketing systems, electronic hand-held devices, and processing contactless payments
• Provide a five-star visitor experience, ensuring visitors receive a personal and knowledgeable service on site
• Use sales training and your initiative to grow income through membership and other opportunities, ensuring every visitor has an opportunity to support our mission
• Assist with the induction of newly appointed drivers, acting as a mentor
• Ensuring compliance with [Employer hidden — sign up to reveal] policies, procedures and guidelines, together with all relevant regulatory and statutory requirements
• Engage with the [Employer hidden — sign up to reveal] appraisal system, demonstrating commitment to our values and your continuous personal development

What we’re looking for

• Full current driving licence
• Good standard of written and spoken English
• Ability to identify and solve problems for example, route changes / weather etc.
• Ability to keep accurate records for example, driving hours, mileage, fuel use and expenditure
• Able to adapt quickly to changing operational needs, including changing duties, routes, or locations as required

What you’ll get in return

• Starting salary of £24,804 (prorata for part time hours) with future salary progression up to £25,329 per annum
• Flexible working week (will require weekend working)
• 34 days annual leave (pro rata)
• Discount in both retail/catering
• Access to a healthcare plan
• Access to Employee Assistance Programme (EAP)
• Employer contributory pension scheme
• Staff membership giving free/discounted entry to both parks and other UK zoos

If this role excites you and aligns with your career aspirations, click APPLY now.

This role is subject to standard pre-employment checks, including the candidate's right to work in the UK and PVG Check.