General Catering Assistant

🔒 Confidential Employer
Posted 8 May 2026
LOCATION
Buckingham Palace
TYPE
Full-time
LEVEL
Entry-level
CATEGORY
Hospitality & Catering
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Customer Service Time Management Communication Teamwork Food Handling Cash Handling Stock Rotation Event Catering

FULL DESCRIPTION

General Catering Assistant

[Employer hidden — sign up to reveal] is seeking a General Catering Assistant to join their staff catering team at Buckingham Palace. This role involves providing professional customer service in catering facilities, preparing and delivering refreshments for events, handling cash and card payments, and assisting with deliveries. The role offers comprehensive training and a supportive environment, with live-in accommodation available if needed.

Key Responsibilities

  • As part of a customer‑facing team, provide a professional and welcoming service across catering facilities, including our employee lunch service and Café.
  • Help ensure food is delivered, correctly displayed, stored and rotated, and replenished efficiently throughout service.
  • Prepare and deliver refreshments for different events, ensuring all requirements are ready on time.
  • Assist with receiving deliveries, carefully checking that orders, deliveries and delivery notes are accurate and complete.
  • Work in the staff café, preparing hot drinks and snacks, handling all cash and card payments.

About You

  • Essential Criteria: You might already have some relevant customer service or catering experience, but it's not essential as our excellent training will provide you with all the skills you need.
  • You’re well organised with strong time‑management skills, able to prioritise tasks and keep services running smoothly.
  • You’re a confident communicator with a friendly, approachable manner, comfortable engaging with a wide range of people.
  • You’re a natural team player, happy to get involved, use initiative and work with your colleagues to achieve a smooth daily service.

Benefits

We know that to deliver our best work; we need to feel at our best. That’s why at [Employer hidden — sign up to reveal] we offer a generous benefits package designed to support your wellbeing and life priorities.

  • Enjoy 25 days annual leave, rising to 30 days (plus bank holidays) dependent on the length of time you have worked for us.
  • Our excellent non-contributory pension plan (we’ll contribute 15% and you can contribute more if you wish) is highly valued by our employees, as is complimentary lunch on-site to keep you fuelled throughout the day.
  • We also offer a range of leave options to support your life priorities, such as parental pay and leave and volunteering days, as well as benefits to support your physical and mental wellbeing.
  • Other perks include 20% off at our [Employer hidden — sign up to reveal] Shops and complimentary admission tickets across all our locations, along with many more exclusive employee discounts.

Find out more about the full range of benefits available to our employees here.

Additional Information

Although based at Buckingham Palace, you’ll also work at other Royal residences throughout the year, with some overnight stays required; live‑in accommodation is available if needed. You will be required to work 5 days out of 7, with some morning, evening and split shifts.

Vacancy Closing Date: 17/05/2026, 23:55

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