Store Manager
SKILLS
FULL DESCRIPTION
Store Manager
[Employer hidden — sign up to reveal] is hiring a full-time Store Manager for a new store opening at Lakeside Shopping Centre. The role involves leading the store to success by boosting sales, motivating the team, and ensuring exceptional customer service. Benefits include generous employee discount, flexible holiday, bonus scheme, health cash plan, and more.
About us
At [Employer hidden — sign up to reveal] (OB), our values of Work Hard, Play Hard & Be Kind are integral to everything we do. Collaboration, imagination, curiosity, and teamwork are key to our success, and everyone has their part to play in making [Employer hidden — sign up to reveal] a special place to work.
Having fun is key, and a playful and positive approach creates an optimistic environment. We don’t take ourselves too seriously, but we are serious about what we do.
Our team knows their stuff. They’re confident and creative and unafraid to challenge convention to find solutions, taking accountability for their actions, but always with kindness and humility.
More about the role …
- Analyse a variety of reports to measure the success of the store and team.
- Work with KPIs to evaluate the store’s performance and identify development areas.
- Provide exceptional leadership and guidance to all team members, making sure their personal objectives and the store’s objectives are being met.
- Conduct progress meetings and appraisals in a timely manner for all team members, setting them SMART goals to work towards.
- Communicate any development/training issues that are identified to the Area Manager and People Advisor.
- Ensure exemplary customer service is delivered by the team at all times.
- Make sure the team always adhere to OB operational standards.
- Have an approachable yet authoritative written and verbal communication style, in-keeping with the [Employer hidden — sign up to reveal] tone of voice.
Bonas Benefits:
- Generous employee discount up to 60% off all OB products
- Free access to our 24 hour employee assistance programme with Optima Health – offering financial, emotional and vocational support
- Flexible holiday – 30 days (including bank holidays) – increasing to 35 days with length of service
- Annual discretionary profit related bonus scheme
- Free membership for our Westfield Health Cash Plan or Private Medical
- Auto-enrolment into our pension plan
- Refer a Friend incentive
- Enhanced maternity, paternity, adoption and shared parental leave
- Equity, Diversity and Inclusivity Voice network and EDI team
- Mental Health First Aider support
- Education and support through our 360L eLearning platform
- Free refreshments and treats in store
What we look for:
- Experience in team management.
- Positivity, vibrancy and ready to take on anything.
- Someone who is kind, helpful and considerate towards customers and team members alike.
- Exceptional organisation skills and natural multi-tasking ability.
- Commercial awareness.
- Ambition, resourcefulness and someone who’s looking for opportunities to learn more.
Application
Apply here: