Associate, Lead System & BI Administrator
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Associate, Lead System & BI Administrator
[Employer hidden — sign up to reveal] is seeking an Associate, Lead System & BI Administrator to join their team. This is a pivotal role supporting the development and optimisation of business-critical systems and data infrastructure, with a particular focus on financial reporting, data warehousing, business intelligence dashboards, and maintaining the retail integration with the Club’s data warehouse.
Location: [Employer hidden — sign up to reveal], United Kingdom
Salary: Market Rate (Annual)
Job Type: Full-time, Permanent
Closing Date: 11 July, 2025 (Expired)
About the Role
We have an exciting opportunity for an individual to join our [Employer hidden — sign up to reveal] team as an Associate, Lead System & BI Administrator. You will lead the configuration, integration, and continuous improvement of systems including NetSuite, Alumio (iPaaS), and WFX (PLM), ensuring the organisation's data landscape enables accurate, actionable insight and operational efficiency across both internal retail functions and wider business departments. The successful candidate will take ownership of developing and managing reporting frameworks that underpin strategic decision-making, drive financial performance, and monitor business KPIs. You'll play a key part in shaping our BI capabilities using tools such as SQL and Power BI, while maintaining system reliability and supporting users across departments including Finance, eCommerce, Retail, and Marketing.
What will you be doing?
- System Administration and Support: Manage and support Alumio (iPaaS), NetSuite, and WFX PLM systems; perform upgrades, patches, troubleshooting; coordinate with business units; monitor system performance using Datadog; provide technical support; develop training materials.
- System Development: Own development of back-office tech stack; manage APIs and integrations; ensure seamless data flow across systems including retail integration with the Club's data warehouse; adhere to cybersecurity and data privacy regulations; collaborate with stakeholders and third-party partners.
- Business Reporting: Develop and maintain BI dashboards and financial reports using SQL and Power BI; deliver insights across eCommerce, Retail, Finance, Tax, Marketing, Licensing; ensure data accuracy and clarity.
- Data Management: Maintain and optimise data warehousing infrastructure; ensure robust connectivity between retail systems and data warehouse; implement data governance standards.
- Performance & Monitoring: Maintain system monitoring tools; ensure uptime of key retail systems including Distribution Centre; deliver standard operating procedures for stock management.
- Continuous Improvement: Identify improvements in reporting and system performance; develop data tables for retail analytics; deliver custom analysis for forecasting, Tax/VAT, financial planning.
- Project Management: Use Agile methodologies and tools like Jira and Asana to deliver initiatives on time and within scope; manage timelines, budgets, risks, and cross-team dependencies.
- General: Work closely with senior management across Merchandise, Retail operations, and Retail Product Management to align system capabilities with commercial goals; provide escalation support.
Who are we looking for?
Proven expertise in back-office systems development and integration—particularly with middleware, ERP, and PLM platforms. Lead business intelligence reporting and data analysis using SQL and Power BI. Experience in data warehousing, system support, and external integrations. Strong leadership skills managing multidisciplinary teams. Agile environment experience with Jira and Asana. Excellent communication skills. Solid understanding of financial reporting, Tax/VAT compliance, and retail/distribution centre operations.
Essential Functional / Technical Skills
- Experience in creating reports in SQL, ASP, VB, and HTML
- Experience with iPaaS solutions
- Experience with MS Visual Studio, Oracle Developer, SQL Server management studio and MS Office packages
- Experience and knowledge of APIs and driving end-to-end developments and integrations
- Experience of Power BI or other cloud-based MI reporting suites
- Experience of development tracking software such as Jira, Bitbucket and ensuring full management and ownership of code and business risk/continuity planning
- Strong understanding of cybersecurity best practices and data privacy regulations
Why should you apply?
This is a full-time permanent role working 35 hours per week. Your main base will be our Distribution Centre but you will be required to travel to other sites when needed. Competitive salary, 25 days holiday plus bank holidays and option to purchase additional days, contributory pension scheme, benefits kit bag with high street discounts, volunteering opportunities through [Employer hidden — sign up to reveal]. [Employer hidden — sign up to reveal] is committed to equality, diversity and inclusion. [Employer hidden — sign up to reveal] is committed to safeguarding and promoting the welfare of children and vulnerable adults.