About the Role

[Employer hidden — sign up to reveal] Company’s ([Employer hidden — sign up to reveal]) MOJ Personal Wellbeing team have an exciting new opportunity for a Wellbeing Key Worker to contribute to individuals’ sustained improvement in health and wellbeing, progression into employment and training and education through the delivery of a range of guidance and training services for customers under the supervision of National Probation Service.

This role will be working across Lancashire.

Key Responsibilities

• Deliver personalised wellbeing support tailored to individual needs and levels of complexity.
• Manage and support a diverse caseload of service users to achieve agreed outcomes.
• Complete comprehensive assessments, including screening for learning difficulties and disabilities.
• Build and maintain effective relationships with local services, ensuring appropriate signposting and multi‑agency collaboration.
• Produce high‑quality, strength‑based action plans for service users.
• Plan, deliver and evaluate group sessions to support wellbeing progression.
• Ensure full compliance with wellbeing contract requirements.

About You

• Confident working in a target‑driven environment with a focus on achieving positive outcomes.
• Skilled in delivering impactful one‑to‑one interventions.
• Comfortable using digital tools and platforms to support service delivery.
• Strong interpersonal communicator, able to engage service users and work effectively with partners.
• Knowledgeable about local health and wellbeing services, particularly within a justice setting.
• Experienced in managing caseloads and supporting individuals to improve their wellbeing.
• Able to develop strength‑based action plans that empower service users.
• Aligned with [Employer hidden — sign up to reveal] values: Make a positive difference, Stronger together, Empower people, Do the right thing, Build on success.

Skills Required

• Ability to deliver high‑quality wellbeing interventions.
• Strong partnership‑building and communication skills.
• Competence in use of IT and CRM systems to enable timely record‑keeping in line with MOJ requirements.
• Experience of wellbeing progression within a criminal justice environment.
• Understanding of quality standards in justice‑based delivery.
• Desirable: Substance Misuse Awareness, ACEs awareness, Motivational Interviewing skills, Mental Health First Aid, Suicide Awareness/Prevention, Domestic Abuse awareness.
• Willingness to undertake supervision, observations and ongoing CPD.

Additional Information

Sponsorship: We are currently unable to provide sponsorship for work permits or visas. Therefore, we can only consider candidates who already have the legal right to work in the UK.

Artificial intelligence can assist you during the application process, but every example and statement you include must be honest, accurate, and based on your own real experiences. If plagiarism is detected, meaning you present someone else’s ideas or experiences, or AI‑generated content, as your own, your application may be withdrawn, and internal applicants could face disciplinary action.

At [Employer hidden — sign up to reveal], safeguarding the welfare of all individuals including vulnerable adults and young people is a top priority, and we expect all staff to uphold this standard. All appointments follow Safer Recruitment Procedures, including a DBS check carried out by Due Diligence Limited (DDC Ltd), at no cost to the successful candidate.

Please note: It is a legal offence to apply for a role involving regulated activity if you are on the Barred List.

We are committed to increasing workforce diversity and offer a guaranteed interview to applicants who meet the essential criteria and either have a disability or are from a diverse ethnic community.

If this applies to you, you can request consideration under this scheme during the application process. Your request will be shared only with the Hiring Manager and Internal Recruitment Team.

We also aim to make our recruitment process inclusive and accessible. If you need reasonable adjustments or have any general enquiries at any stage or the recruitment process, please contact [Employer hidden — sign up to reveal] or call us on [contact hidden].

• Meeting the hiring manager or touring the venue in advance.
• Extra time for tasks.
• Interview questions shared beforehand.
• Accessibility software or equipment for assessments.

We’re proud to support the Ban the Box campaign, which helps people with convictions access job opportunities. As part of this, we’ve removed questions about convictions from the initial application stage.

[Employer hidden — sign up to reveal] is committed to fostering a culture of flexibility and agile working. Many roles will increasingly support full agile arrangements. If you require more permanent flexibility, we encourage you to discuss this during your interview so your request can be considered early in the process.

All [Employer hidden — sign up to reveal] colleagues will work in line with the Health and Safety at work act and the [Employer hidden — sign up to reveal] Health and Safety Policy.

Contact

[Employer hidden — sign up to reveal] Company
Lee House
90 Great Bridgewater Street
Manchester
M1 5JW

T: [contact hidden]
E: [Employer hidden — sign up to reveal]