Transport Planner

Purpose of the Role

This role combines order fulfilment and transport planning responsibilities to ensure accurate order capture, efficient delivery scheduling, and smooth logistics execution. It supports customer satisfaction, operational efficiency, and compliance across the supply chain.

Key Tasks and Responsibilities

• Receive and input customer orders via phone, email, or digital platforms.
• Verify order details including product codes, quantities, and delivery instructions.
• Plan and schedule deliveries based on customer orders, vehicle availability, and route efficiency.
• Coordinate with transport planners, hauliers, and drivers to ensure timely and compliant deliveries.
• Monitor delivery progress and proactively address delays or issues.
• Maintain accurate transport and order data in planning systems or ERP platforms.
• Generate reports on order volumes, delivery performance, transport KPIs, and exceptions.
• Ensure compliance with legal regulations (e.g., driver hours, vehicle weight limits).
• Handle customer queries professionally and escalate where necessary.
• Support documentation for audits and inspections.
• Contribute to continuous improvement initiatives.
• Support the team as a Fire Warden and First Aider (if required).

Knowledge & Skills

Essential:

• Strong numeracy and literacy skills.
• Clear and concise communication skills.
• Experience with planning tools and systems.
• Understanding of logistics systems and transport planning processes.

Desirable:

• Familiarity with continuous improvement methodologies.
• Knowledge of order fulfilment workflows.

Behaviours

• Pragmatic and resilient, with a logical approach to problem-solving.
• Passionate about excellent customer service.
• Strong stakeholder management and collaboration skills.
• Ability to positively influence and challenge.
• Focus on team development and customer value.

Experience / Education

• Experience managing logistics and planning teams.
• Operational efficiencies and costings.
• Driver management and legal compliance (e.g., O Licence, driver hours).
• Development of internal/external relationships.
• Customer service and positive communication.

Why [Employer hidden — sign up to reveal]

We don't just offer a job, we offer a career. Alongside this role, you'll have access to industry-leading rewards, development opportunities, and a culture that puts people first, including:

• Bonus scheme
• Enhanced holiday entitlement
• Contributory pension scheme
• Access to the [Employer hidden — sign up to reveal] Reward website with discounts on retailers, holidays, etc.
• Access to our Employee Assistance helpline for free and confidential advice
• Access to join our Employee Communities (employee networks) we currently have nine communities inc. (REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopause
• Training and development opportunities

[Employer hidden — sign up to reveal] is committed to being a Forces‑friendly employer. If you’re coming from a military background, we’ll support your transition and help you build a successful career with us.

We’re proud to be part of CRH, and even prouder to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone. If you need any reasonable adjustments during the recruitment process, just let us know, we’re here to support you.

Ready to build your future? Click ‘Apply’ to get started.

[Employer hidden — sign up to reveal] Limited – Job Reference: tarmac/TP/117/7800