Main duties of the job

As Facilities supervisor, you must be able to work on your own initiative and have excellent communication & IT skills. You will ensure the high departmental standards are maintained & regularly audited and be able to assess workloads and prioritise effectively. You will support the Team Leader and team undertaking tasks and small projects as required.

About us

We are the main provider of NHS community services across East and West Sussex, with 6,000 staff serving 1.3 million people. We deliver essential care to adults and children, helping them manage their health, avoid hospital admissions, and reduce hospital stays. Our Trust vision is to provide excellent care at the heart of the community. We offer opportunities across medical, clinical, support, and corporate services.

• Positive 2024 NHS Staff Survey results, highlighting compassionate leadership and wellbeing
• Varied environments: community hospitals, patients' homes, and bases across Sussex
• Flexible working options: part-time, flexi-time, annualised hours, and flexi-retirement
• Excellent training, development, and research opportunities
• Cost-effective workplace nurseries in Crawley, Hove, and Brighton
• Active EMBRACE, Disability & Wellbeing, LGBTQIA+, and Religion & Belief networks
• Level 3 Disability Confident Leader and Veteran Aware Trust
• Beautiful Sussex location near the South Downs and coast

Job responsibilities

• Supervise and assist Facilities staff in carrying out their duties.
• Providing cover for Facilities staff where required. This may include working at other SCFT sites.
• Ensure staff are aware of the duties and standards required and maintain them. Ensure all routine and ad hoc work is carried out correctly and appropriately.
• Lead and motivate staff ensuring performance of staff is monitored and reviewed using Trust Supervision/Appraisal process.
• Assist in the recruitment, induction, development and training of staff.
• Where necessary, manage duty rosters for staff and arrange adequate cover throughout the shifts within agreed rotas in conjunction with the Facilities Team Leader/Manager.
• Ensure that patients, staff and visitors are courteously assisted and directed in a pleasant manner.
• Report complaints and compliments promptly to Line Manager.
• Provide regular reports such as audit scores, safeguarding, staff issues, training etc. to Line Manager on aspects of the services as agreed.
• Carry out regular audits in line with the National Standards of Cleanliness as requested by the Line Manager.
• Assist in maintaining levels of staff discipline and timekeeping. Report any concerns to the relevant Facilities Management.
• Monitor the collection and transportation of waste in accordance with the requirements of the Trusts Policies and Procedures.
• Ensure that all relevant Trust policies and procedures are adhered to.
• Monitor a Planned Preventative Maintenance programme for all equipment. Report any defects to equipment or maintenance issues following departmental procedures.
• Day to day monitoring of contracted services.
• Be proficient in the use of Word Processing packages, Word, Excel, Power Point, the Trusts Intranet and E-mail, Oracle, Citrix & iPROC systems.
• Ensure that the Facilities first aid box is adequately stocked.
• Ensure all staff have the correct uniform whilst on duty and comply with the Trust Uniform Policy.
• Raise, process & receipt all purchase orders for the Department as requested, maintaining adequate stock levels.
• Ensure you and your staff attend training courses as directed.
• Undertake departmental risk assessments and instruct and train staff on safe use of work equipment and monitor progress.
• Responsible for the dispatch, receipt & distribution of all post & deliveries both internal and external.
• Be aware of & comply with the Departmental & Trusts Emergency Procedures.
• Undertake Fire Warden duties as necessary and according to site.
• Set up meeting/training rooms as required.
• Carry out such other duties as may be required to ensure the smooth and efficient provision of the Facilities Department.
• Adopt a flexible approach, you may be required to work in any unit within the Trust.
• Attend Departmental meetings as appropriate.
• To participate in the Trusts appraisal system, review and personal development process on an annual basis.
• Undertake training as necessary in line with the development planning process.
• To achieve and demonstrate agreed standards of personal and professional development within agreed timescales.
• To contribute positively to the effectiveness and efficiency of the team in which he/she works.

Person Specification

Qualifications

Essential: Literate and numerate to GCSE/NVQ Level 1

Desirable: NVQ Level 2 or above, Recognised Supervisory qualification, Health & Safety qualification

Skills

Essential: Administration skills

Desirable: Information technology skills

Experience

Essential: Demonstrate an understanding and Knowledge of Health and Safety principles, Working in a customer focused environment, Working in a support services environment, Previous supervisory experience

Desirable: Previous experience of working in a healthcare environment, Training staff

Employer details

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Address: Crawley Hospital, West green Drive, Crawley, RH16 4BE

Employer's website: [Employer hidden — sign up to reveal] (Opens in a new tab)

Employer contact details

For questions about the job, contact: Facilities Area Manager Mike Clarke at [contact hidden] or [contact hidden]