Secretary / Typist

Job summary

Sussex MSK Health are seeking an enthusiastic and experienced Typist to join our friendly Secretarial Team at Bognor Regis War Memorial Hospital on a Maternity Cover contract. We're looking for someone who is highly organised, confident in communicating with a wide range of people, and able to work both independently and as part of a busy admin team. You'll be proactive, able to follow direction when needed, and keen to contribute to ongoing service improvements across both administrative and clinical pathways to enhance efficiency and ensure an excellent patient experience. You'll be joining a diverse and supportive service that includes Rheumatology, Rehab, the Pain Team, and Advanced Practitioners in Muscle, Bone and Joint care. Our administrative hub for the Arun and Chichester area is based at Bognor Regis War Memorial Hospital, with MSK services operating across Sussex, including Brighton & Hove. If you're an organised, motivated typist who enjoys working in a dynamic healthcare environment, we'd love to hear from you.

Main duties of the job

• Produce clinical correspondence using audio typing, meeting agreed accuracy, speed, and deadline standards.
• Edit and format clinician-generated letters to ensure clarity, accuracy, and consistency.
• Manage SystmOne tasks promptly, prioritising urgent actions, and sending approved letters electronically to GPs or printing and posting to patients.
• Communicate effectively with clinicians, external agencies, and patients, ensuring professionalism at all times.
• Maintain strict confidentiality and ensure all patient records and information are handled securely.
• Arrange, amend, or cancel appointments via telephone or written communication, responding to patient and staff enquiries.
• Provide flexible administrative support to the admin hub as needed.
• Undertake any additional appropriate duties delegated by the Lead Administrator.
• Contribute to service development, supporting improvements to administrative processes, efficiency, and productivity.

About us

We are the main provider of NHS community services across East and West Sussex, with 6,000 staff serving 1.3 million people. We deliver essential care to adults and children, helping them manage their health, avoid hospital admissions, and reduce hospital stays. Our Trust vision is to provide excellent care at the heart of the community. We offer opportunities across medical, clinical, support, and corporate services. Why work for us? Positive 2024 NHS Staff Survey results, highlighting compassionate leadership and wellbeing; Varied environments: community hospitals, patients' homes, and bases across Sussex; Flexible working options: part-time, flexi-time, annualised hours, and flexi-retirement; Excellent training, development, and research opportunities; Accredited Living Wage Employer, we ensure fair pay for all our staff; Cost-effective workplace nurseries in Crawley, Hove, and Brighton; Active EMBRACE, Disability & Wellbeing, LGBTQIA+, and Religion & Belief networks; Level 3 Disability Confident Leader and Veteran Aware Trust. Our values -- Compassionate Care, Working Together, Achieving Ambitions, Delivering Excellence -- guide everything we do. We embrace diversity and encourage applications from all backgrounds, particularly from ethnically diverse, disabled, and LGBTQIA+ individuals. We aim to create an inclusive environment and support reasonable adjustments during recruitment. This post may close early if sufficient applications are received.

Salary and benefits

Band 3 - Agenda for Change. Salary: £25,760 to £27,476 a year per annum pro rata. Fixed term contract for 10 months. Part-time working pattern.

Person Specification

• Qualifications Essential: RSA or Equivalent, Use of Microsoft Applications, SystmOne user. Desirable: Medical Terminology qualification.
• Experience Essential: Customer Care Experience, Clerical experience including typing services. Desirable: Previous NHS Experience, Experience of using digital transcription equipment.
• Skills Essential: Touch / Audio typing skills.

Employer details

Employer name: [Employer hidden — sign up to reveal]. Address: Bognor Regis War Memorial Hospital, Shripney Road, Bognor Regis, PO22 9PP. Employer's website: https://www.sussexcommunity.nhs.uk/work-with-us/

Contact details

For questions about the job, contact: Business Support manager Jo Harrison at [contact hidden] or [contact hidden].