Job Introduction

We’re looking for an experienced and motivated Team Leader to join our Corporate Operations Team, providing high‑quality, professional business support within the Tamworth district supporting the Children & Families directorate.

This is a key leadership role where you’ll manage and coordinate a team of Business Support staff, ensuring services are delivered efficiently, consistently and in line with statutory, governance and corporate requirements. You’ll play a vital role in enabling frontline services by anticipating needs, managing resources effectively and continuously improving how support is delivered.

The position is full time working 37 hours over 5 days ( Monday to Thursday 8:30-17:00 and Fridays 8:30-16:30) based within Tamworth Library.

Main Responsibility

• Lead, manage and support a team of Business Support staff, ensuring effective deployment of resources
• Oversee recruitment, induction, training and ongoing development of staff
• Manage performance using 1:1s, supervision and HR processes
• Take responsibility for financial processes including budget monitoring, authorising transactions, purchase cards, agency accounts and cash handling
• Provide high‑level business support and advice to managers and staff
• Ensure compliance with corporate policies, governance, data protection and health & safety requirements
• Oversee premises‑related responsibilities, including building maintenance, fire safety and housekeeping standards
• Promote digital solutions, continuous improvement and efficient business processes
• Contribute to team planning and wider service development

The Ideal Candidate

• Proven experience of supervising or managing staff, including performance and workload management
• Strong organisational skills with the ability to manage competing priorities in a fast‑paced environment
• Experience of financial monitoring and transactional processes
• Confidence working with senior managers and stakeholders across a large, complex organisation
• Excellent written and verbal communication skills
• Strong IT skills, including Microsoft Office and business systems
• A proactive, flexible approach with the confidence to work independently and use your initiative

You’ll ideally hold a qualification in Business Administration, Management or Supervision, or have equivalent experience.

About [Employer hidden — sign up to reveal]

We are no ordinary county council:

Our values were created and shaped by colleague feedback and national best practice. We have a real sense of community spirit. We are ambitious and our sights are set firmly on a better future.

Our benefits include a supportive working environment and access to rewards. As an Authority we are committed to safeguarding. [Employer hidden — sign up to reveal] is an equal opportunities organisation and Disability Confident employer.

Contact [Employer hidden — sign up to reveal] for an informal chat.