Communications Officer

Job Introduction

Are you thinking about a new challenge in your communications career? We're looking for a talented, dynamic communications officer to join our multi award-winning team at [Employer hidden — sign up to reveal]. We're doing exciting, innovative work, and this is a great time to join us.

This is an opportunity to have a long-lasting, positive impact on the people of Staffordshire through creating and delivering meaningful, engaging, insight-led communications. This role will have a focus on adult social services, which has some big opportunities to change and improve the care and support we offer for people.

You'll work closely with a team of experienced and passionate people in our Health and Care directorate to understand their needs, develop key messages, and communicate with staff, politicians, partners, care providers and the public. You'll help us embed strengths-based practice and prepare for the upcoming Care Quality Commission assessment; you will be at the heart of developing and communicating a meaningful, engaging narrative that unites and inspires professionals, senior managers, politicians, and the people who depend on services.

Main Responsibility

There will be a wide range of work to do, from creating digital content and marketing materials, to working with our media team on reputation issues. You will help us to influence people to change and improve the care and support by getting the right messages to the right people, at the right time. You'll also get the opportunity to experience other areas of council communications work, linking into the wider team to help deliver our annual plan and strategic objectives of the organisation.

We will offer you a supportive and friendly working environment in a creative and ambitious team, with plenty of opportunities for personal and professional development. Our smart hybrid working arrangements allow flexibility to work in ways that suit you; remote working is welcome, but you will be expected to travel to our office in Stafford regularly, and around the county on occasion, for site visits, filming and content creation, and media opportunities.

The Ideal Candidate

We're looking for someone with experience of working in a fast-paced team, with flexibility and great networking skills. Our team has a great reputation within the organisation, and you will be part of building and maintaining good relationships with colleagues. You should have evidence of delivering impactful campaigns and show us that you are insight-driven and understand the value of great evaluation. Digital skills are important, and you will need good video and audio skills, and a strong understanding of current trends and channels and the need to create multi-channel content tailored to your audiences.

We have a trusting culture that supports innovation – we aren't afraid to try new things. So, you should be creative and brave in your communications style, and be able to demonstrate that. You should understand behaviour change and be able to show your experience of delivering campaigns with behaviour change outcomes. An understanding of the breadth of local authority services and experience in the public sector would be helpful but is not essential.

About [Employer hidden — sign up to reveal]

We are no ordinary county council. Our values drive how we think and act collectively. [Employer hidden — sign up to reveal] offers a competitive salary with an excellent government pension scheme and holiday entitlement. As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults. [Employer hidden — sign up to reveal] is an equal opportunities organisation and Disability Confident employer.