Access Administrator
SKILLS
FULL DESCRIPTION
Access Administrator
Location: Uttoxeter, UK (Onsite 5 Days per Week)
Day Rate: £150 (Inside IR35)
Job Type: Contract
We are seeking a detail-oriented Account Access Administrator to support a high-volume user access management process for a large-scale digital platform with a substantial active user base.
Job Responsibilities/Objectives
- Process account reset and reactivation requests in a timely manner
- Verify user details prior to granting access
- Ensure all requests are handled in line with agreed SLAs
- Manage a consistent volume of tickets (approximately 50 per week)
- Maintain accurate records and audit logs of all activities
- Communicate effectively with end users regarding their requests
Required Skills/Experience
- Strong administrative and organisational skills
- Experience working with ticketing systems
- Excellent attention to detail
- Ability to manage high-volume workloads efficiently
- Strong communication skills when interacting with end users
If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format.
Disclaimer: Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies.
[Employer hidden — sign up to reveal] is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. [Employer hidden — sign up to reveal] embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.