Ambulance Dispatcher - Exeter
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FULL DESCRIPTION
Ambulance Dispatcher - Exeter
[Employer hidden — sign up to reveal] is seeking Ambulance Dispatchers for their Clinical Hubs in Exeter. This is a permanent, full-time role (37.5 hours/week) with a salary of £28,392 to £31,157 per annum (Band 4). The closing date is 07 June 2026.
Job Summary
Opportunities have arisen within [Employer hidden — sign up to reveal] in the Clinical Hubs for Dispatchers. The successful candidates will be integral members of the 999 control room team with responsibility for the effective deployment and management of Trust vehicles to emergency and non-emergency calls across the Trust area.
Part-time hours will be considered through the flexible working application. The role is 24/7 365 days a year and we work shifts to achieve this. Please visit the additional information for an example shift pattern. All shortlisted candidates will be invited to attend an assessment centre, date TBC.
Main Duties of the Job
Your background
- 4 GCSEs at C grade or above, including English (or equivalent)
- Good keyboard skills
- Good oral communication skills
- The ability to be tactful and diplomatic as required is also necessary
- Be prepared to work shifts (24/7 rota providing cover on weekends, nights and bank holidays)
- Ability to work calmly under pressure
What we can offer you
- Starting salary of £26,530
- Unsocial hours enhancements (In accordance to NHS Terms and Conditions Agenda for Change section 2)
- Generous NHS Pension Scheme
- 27 days annual leave plus additional bank holiday leave allocated
- Access to the trust staying well service, offering emotional support such as counselling specialist trauma work
- Significant career progression opportunities within the Clinical Hub and wider trust
About Us
Working for us is an experience like no other. We provide emergency and urgent care, 24 hours a day, 365 days a year, operating across the largest ambulance region in England and responding to an average of 2,650 incidents every day. [Employer hidden — sign up to reveal] is committed to providing the best possible care for all our patients. The role is based in Exeter, one of the most vibrant, attractive and historically interesting cities in England.
Details
- Date posted: 06 May 2026
- Pay scheme: Agenda for change
- Band: Band 4
- Salary: £28,392 to £31,157 a year per annum
- Contract: Permanent
- Working pattern: Full-time
- Reference number: 202-7988743
- Job locations: Exeter EOC, Exeter, EX2 7HY
Job Responsibilities
Please see the attached Job Description and Person Specification for more information about the role.
Right to work / Certificate of Sponsorship
This role does not meet the criteria for Skilled Worker visa sponsorship under current Home Office regulations. You must have the existing right to work in the UK to be considered for this position.
For further information on visa sponsorship and eligibility, please refer to the UK Government guidance on Skilled Worker visas: www.gov.uk/skilled-worker-visa
Person Specification
Qualifications
- 4 GCSE's (or equivalent) at Grade C or above including English (Essential)
Previous Experience
- Experience in dealing with a diverse range of people in a customer/patient environment (Essential)
- Experience of inputting data accurately and quickly using a Keyboard (Essential)
- Experience in working in the voluntary or health sector (Desirable)
- Experience using a telephone / computer as a regular means of communication in a work environment (Desirable)
Employer Details
Employer name: [Employer hidden — sign up to reveal]
Address: Exeter EOC, Exeter, EX2 7HY
Employer's website: https://www.swast.nhs.uk
For questions about the job, contact: HR Services, [contact hidden], [contact hidden]