General service assistant

🔒 Confidential Employer
Posted 8 May 2026
LOCATION
Carterton
TYPE
Full-time
LEVEL
Entry-level
CATEGORY
Hospitality & Catering
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Customer Service Food Preparation Cooking Hygiene Standards Health & Safety Compliance Cash Handling Communication Skills Portion Control

FULL DESCRIPTION

General service assistant

[Employer hidden — sign up to reveal] is seeking a motivated and customer-focused General Service Assistant to join their catering team in Carterton. This full-time role offers £12.71 per hour and a range of benefits.

  • Location: Carterton, United Kingdom
  • Job Type: Full Time - 37.5 hours per week
  • Salary: £12.71 Per hour
  • Closing date: 08 May 2026

About the role

We are looking for a motivated and customer-focused General Service Assistant to support our catering team in delivering a high-quality food service. You will assist with food preparation, cooking, and service while ensuring excellent customer service standards are consistently achieved.

Key Responsibilities

  • Support the preparation, cooking, and service of food in line with approved recipes and menu cycles
  • Deliver friendly, efficient customer service in line with company standards
  • Maintain portion control, food quality, and presentation standards
  • Operate digital systems to ensure accurate and efficient transactions
  • Adhere to cash handling and safeguarding procedures
  • Ensure food is served and held at correct temperatures, completing required checks
  • Maintain a clean, safe, and compliant FOH environment at all times
  • Attend team briefings and complete required training
  • Maintain high standards of personal hygiene, uniform, and PPE compliance
  • Report hazards, near misses, accidents, or faulty equipment promptly
  • Complete opening and closing procedures, ensuring security requirements are met
  • Communicate effectively with managers, colleagues, customers, and client representatives
  • Undertake any other reasonable duties as directed by management

What You'll Need

Essential: Good verbal communication skills, Experience in a similar role within the service industry. Desirable: Experience working within a military environment, Level 1 Food Safety, HSWA, and COSHH certificates.

Benefits

  • On-the-job training with experienced professionals
  • Fully funded apprenticeship qualifications
  • Career development opportunities within [Employer hidden — sign up to reveal]
  • A friendly and supportive work environment
  • Wellbeing Support – Unlimited online resources, a free health app with 24/7 virtual GP, and an Employee Assistance Programme
  • Financial Benefits – Discounts for you and your family, salary finance support, retirement plan, and a death-in-service benefit
  • Career Growth – Apprenticeships, learning tools, and development opportunities
  • Work Perks – Cycle to Work Scheme, volunteering opportunities, flexible work, full training, and a protective uniform

Join us and be part of a company that values its employees and offers real career growth opportunities. [Employer hidden — sign up to reveal] reserves the right to close this advert early if we are in receipt of a high number of applications.

Diversity, Equity and Inclusion

At our company, we believe in fostering a diverse and inclusive workplace where everyone has the opportunity to thrive. Roles at [Employer hidden — sign up to reveal] are designed to empower individuals from all backgrounds.

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