About the role

Exceptional Hospitality Starts With You! At [Employer hidden — sign up to reveal], we believe that exceptional dining experiences are built on outstanding service, and we are searching for a Front of House Supervisor who shares our passion for excellence. If you thrive in a prestigious environment and have a flair for hospitality, this is your opportunity to shine.

We are looking for a dynamic Front of House Supervisor to join our team at Shrewsbury School, one of the UK's most distinguished independent schools. Situated in the heart of Shrewsbury, this historic institution is renowned for its academic excellence, rich traditions, and vibrant student community. You will play a pivotal role in ensuring seamless daily dining operations and delivering exceptional service for prestigious events, including formal dinners, receptions, and school celebrations.

• Location: Shrewsbury School, Kingsland House, Kennedy Road, Shrewsbury SY3 7BA
• Contract Type: Permanent
• Shift Pattern: 6:30 - 15:00 and 12:00 - 20:30
• Hours: 40 hours a week, 5 over 7
• Rate of Pay: £13.94 per hour

What You’ll Be Doing

Daily Operations:

• Overseeing the front-of-house service across dining halls, ensuring a seamless and welcoming experience.
• Leading, training, and motivating the front-of-house team to provide first-class service.
• Coordinating with the kitchen team to guarantee efficient meal service and accommodate special requests.
• Managing table settings, seating arrangements, and ensuring immaculate dining areas.
• Monitoring stock levels of front-of-house supplies, from tableware to linens.

Special Events & Hospitality:

• Supervising and executing high-profile events, including formal dinners and themed banquets.
• Liaising with event organisers, school leadership, and external vendors to perfect every detail.
• Overseeing event setups, ensuring a polished and professional presentation.
• Leading the team through events with confidence, ensuring exceptional guest experiences.
• Enforcing health and safety standards at all times.

What You’ll Bring

• Proven leadership skills in a hospitality, restaurant, or high-end service environment.
• Strong organisational and multitasking abilities.
• A professional and customer-focused approach.
• Excellent communication and interpersonal skills.
• The ability to perform under pressure and handle challenges with confidence and composure.

What’s In It For You?

Working with [Employer hidden — sign up to reveal] is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering mental health and wellbeing support.
• Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
• Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
• The [Employer hidden — sign up to reveal] Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
• Money Insights and financial benefits via the Salary Finance Platform.
• Save for your future by becoming a member of the [Employer hidden — sign up to reveal] Retirement Plan.
• A death in Service benefit for colleagues who pass away whilst employed by [Employer hidden — sign up to reveal].
• Opportunities to enable colleagues to grow and succeed throughout their career at [Employer hidden — sign up to reveal], including a variety of learning and development tools.
• Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
• Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
• Flexible and dynamic work environment.
• Competitive compensation.
• Full training and full protective uniform supplied.

Be Part of Something Special!

This is more than a job—it’s a chance to lead, inspire, and create unforgettable experiences in one of the UK’s most prestigious schools. Apply today and become part of the [Employer hidden — sign up to reveal] team at Shrewsbury School.

[Employer hidden — sign up to reveal] and our clients are dedicated to safeguarding and promoting the welfare of children. Certain roles require applicants to undergo background checks, including Disclosure and Barring Service (DBS) screening. We are also a Disability Confident Leader employer, committed to creating an inclusive workplace for all.

[Employer hidden — sign up to reveal] reserves the right to close this advert early if we receive a high number of applications.

KEY BENEFITS

• Advice and guidance: Get help with legal, financial, personal or work issues whenever you need it.
• Pension Plan: Save effectively for your future when you join the [Employer hidden — sign up to reveal] Pension Plan.
• Wellbeing support: Unlimited access to online support for your mental health, 24/7.
• Generous leave: For holidays, care needs or major life events, we’ll help you rest and recharge.
• Discounts and savings: Enjoy great deals from leading retailers and use our Bike to Work scheme.
• Virtual GP: 24-hour access to video or phone consultations for you and your family.

Location

Shrewsbury, United Kingdom, SY3 7BA