Job Description

Overview
WELCOME TO [Employer hidden — sign up to reveal] - We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world's air travel industry. You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients. Are you ready to love your job? The adventure begins here with you at [Employer hidden — sign up to reveal].

About the Role and the Team

The Senior Business Consultant works closely with account teams and clients and plays a key project/program role in any consulting engagement in area/s of expertise to drive consultative-led business development and provide focused consultancy offers to customers.

What You Will Do

• Work with customers across all management levels of airports to understand their strategic plans, business goals, catalogue as-is processes, structure, and systems, plan the desired to-be, and develop the transformation plan.
• Develop deliverables of a quality that customers eagerly pay for. Customers ask for you by name in their strategic planning initiatives including Airport IT Master Plans, Digital Transformation Strategies, Airline Strategic Plans, Passenger and Operational Processing optimisation.
• Demonstrate domain expertise, build trusted relationships, and provide previously unknown insights to the customer.
• Provide high level functional specifications to assist customers in understanding what is required to achieve business and operational success.
• Build business cases, including cost-benefit and detailed risk-reward analysis. Provide discovery assessments, business reviews, and recommendations.
• Stay current on industry trends and technology, synthesising market opportunities and communicating to management and customers.
• Interface with central functions including product, pricing, business development, training, delivery, operations, and senior management to share market insights and feedback.
• Work with product teams to build product and process related consulting to provide value to customers.
• Contribute to development of regional and global partnerships and repeatable process frameworks.
• Lead execution with minimal guidance, creative in developing solutions, results oriented.

Qualifications

About Your Skills:

• Broad knowledge of the air transport industry (Airport Ops, Passenger Processing, IT infrastructure, financial operations).
• Track record of success with passion for air transport.
• 5+ years of experience working with airports, airlines, and ground handlers.
• Business related and/or IT related degree required. Postgraduate studies in Business, Finance or Technology highly desirable.
• Deep Project and Program Management experience in the ATI.
• Skilled leader with experience in team management, matrix organizations, and stakeholder influence.
• Strong collaboration, facilitation, and engagement skills.
• Ability to align technology with customer goals.
• Experienced in market and competitive analysis.
• Consulting processes and methodologies experience.
• Strategic vision with tactical detail orientation.
• Excellent communication skills for all management levels.
• Self-driven, inquisitive, quick to learn.

Nice to Have:

• Consulting qualifications.
• Data Management / Data science qualification or experience.
• Degree in Air Transportation.
• AMPAP accreditation.

What We Offer

We're all about diversity. Our offices are comfortable and fun places to work. We make sure you get to work from home too.

• Flex Week: Work from home up to 2 days/week.
• Flex Day: Make your workday suit your life.
• Flex-Location: Up to 30 days a year work from any location.
• Employee Wellbeing: EAP and Champion Health platform.
• Professional Development: LinkedIn Learning.
• Competitive Benefits: local market and employment status.

[Employer hidden — sign up to reveal] is an Equal Opportunity Employer.