Job Description

Overview

Welcome to [Employer hidden — sign up to reveal]. At [Employer hidden — sign up to reveal], we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.

You'll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don't just move the world forward—we're proud to be recognized as a Great Place to Work® by 79% of our employees and certified in most of our growing locations.

Are you ready to love your job? The adventure begins right here, with you, at [Employer hidden — sign up to reveal].

Purpose

The Business Consultant works closely with account teams and clients to provide focused consultancy offers in their field of expertise to customers. He/She plays a key role in the business development pre-sales and sales activities with a specific emphasis on developing consulting business and revenues leveraging both internal and external resources. The Business Consultant will be a member of a team but not expected to deliver the project.

Key Responsibilities

• Execute consulting methodology and quality in accordance with corporate and regional standards.
• Work with account teams and customers to provide consultancy services to resolve key business issues within field of expertise.
• Develop and run structured client workshops.
• Deliver consulting assignments to build trusted relationships with customers.
• Develop business cases (including cost-benefit analysis), design business architectures and business models.
• Contribute to the development of regional or local partnerships and evaluate vendor/third party offerings.
• Interface with corporate functions to ensure support for market needs.
• Keep current with new technologies and industry trends.

Qualifications

Experience

• At least 7 years of Business and Technical consultancy experience in the IT & Telecommunications industry.
• Basic team management experience/working in matrix managed organisations.
• Understanding of Airline Industry IT environment an advantage.
• Complex Bid and Proposal Management.
• Managing Third Parties.
• Operating at Senior levels of customer (Heads of Depts/Functions).

Knowledge & Skills

• Working knowledge of Communication and Information Systems
• Strategic vision gained through thorough business experience
• Self sufficient worker, pro-active way of working
• Excellent Customer facing and interpersonal skills
• Consultative selling skills, business acumen
• Good Presentation skills
• Structured communication skills (verbal and written)
• Team leader and team worker - Able to work in a matrix management organisation
• Excellent English is a prerequisite

Professional Competencies

• Business Acumen
• Consulting Process & Methods
• Financial Acumen
• Supplier Relationship Management

Core Competencies

• Adhering to Principles & Values
• Communication
• Creating & Innovating
• Customer Focus
• Impact & Influence
• Leading Execution
• Results Orientation
• Teamwork

Education & Qualifications

• Business Telecommunications or Information Systems degree.
• Consultancy accreditations preferred (e.g. Certificate in Management Consulting Essentials).
• Project Management qualification preferred.

What We Offer

• Flex Week: Work from home up to 2 days/week (depending on your team's needs)
• Flex Day: Make your workday suit your life and plans.
• Flex-Location: Take up to 30 days a year to work from any location in the world.
• Employee Wellbeing: EAP and Champion Health platform.
• Professional Development: Access to LinkedIn Learning, Microsoft Enterprise Skills Initiative, Airport Council International, Pluralsight, Harvard Business Publishing, Stanford, and others.
• Competitive Benefits: Competitive benefits that make sense with both your local market and employment status.

[Employer hidden — sign up to reveal] is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.

Apply: [Employer hidden — sign up to reveal].icims.com