Operations Coordinator

🔒 Confidential Employer
Posted 8 May 2026
LOCATION
Bishops Stortford
TYPE
Full-time
LEVEL
Mid-Senior level
SALARY
£42,000 / year
CATEGORY
Operations
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Operations Coordination Project Coordination Process Improvement Microsoft Excel KPI Reporting Monday.com Communication Skills Problem-solving

FULL DESCRIPTION

[Employer hidden — sign up to reveal] Solutions is seeking an Operations Coordinator near Bishop's Stortford. Full-time, permanent. Salary £35-42k p.a.

About the Role

We're looking for an Operations Coordinator who wants more than just an admin role. This is a hands-on opportunity to become a central part of how the business runs day to day. One day you might be coordinating projects, improving internal processes or supporting performance reporting, the next you're helping solve operational issues, working across departments or driving business improvement initiatives. It's an exciting time to join us. The business is growing quickly, our services are evolving and strong operations are at the heart of delivering that growth successfully. This role will work closely with the Head of Business Operations to help keep everything moving efficiently, consistently and to a high standard.

Key Responsibilities

  • Operational Coordination: Support the day-to-day running of business operations across multiple departments; coordinate tasks, deadlines and priorities; act as a key point of contact for internal operational queries; help maintain strong communication and alignment across teams.
  • Process Improvement: Identify opportunities to improve workflows, systems and efficiency; help implement new processes; support continuous improvement projects; reduce errors, delays and unnecessary admin.
  • Reporting & Performance: Track key business and operational KPIs; prepare weekly and monthly reports; monitor progress against targets; use data to support decision-making.
  • Project Support: Coordinate internal projects from planning to delivery; track actions, timelines and accountability; support cross-functional projects.
  • Systems & Organisation: Maintain accurate records and documentation; support systems such as Monday.com; ensure processes are followed consistently.

Skills & Experience

Essential: Previous office or coordination experience; strong organisational and prioritisation skills; excellent communication skills; good IT skills including Microsoft Excel, Word and Outlook; confident with data, KPIs and reporting; strong problem-solving skills; high attention to detail.

Desirable: Previous project coordination or project management experience; experience in operations, business support or process improvement roles; experience using Monday.com; energy, utilities or service-sector experience; degree in Business, Operations or related field.

Benefits

  • 25 days annual leave plus Bank Holidays
  • Bonus incentive schemes
  • Sickness insurance and accident insurance
  • Free gym, spa and tennis court access
  • Free parking
  • Rural working environment
  • Bring your dog to work day
  • Training and development opportunities
  • Social events
  • Employee Assistance Programme, 24/7 GP access and more

Location & Salary

Near Bishop's Stortford (due to rural location, own transport required). Hours: 8:30am – 5:00pm, Monday to Friday. Salary: £35-42K depending on experience.

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