Assistant Manager - Ernest Jones

🔒 Confidential Employer
Posted 8 May 2026
LOCATION
Dundee
TYPE
Full-time
LEVEL
Mid-Senior level
CATEGORY
Retail
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Inspirational leadership Coaching and motivating others Sales management Customer service excellence Retail store management Commercial awareness Product knowledge (jewellery and watches) Team development

FULL DESCRIPTION

Assistant Manager - [Employer hidden — sign up to reveal]

Location: [Employer hidden — sign up to reveal], Unit L21, Overgate, Dundee, DD1 1UF

Salary: Competitive salary plus bonuses, benefits & staff discount

Type: Full Time, Permanent

Closing Date: Mon 25 May 2026

Job Description

Our Assistant Managers continuously strive for customer-first excellence in our stores! Celebrate life & express love. As Assistant Store Manager here at [Employer hidden — sign up to reveal] you'll join the team in a store within the local area. You’ll support our Store Manager in achieving the store’s targets through promoting the sales culture instore, building and inspiring a strong customer-first team and by ensuring compliance with company policies and procedures. You’ll be passionate about role modelling your selling skills, coaching and inspiring your team through great leadership and adopting a proactive approach to sales management. You’ll run the store when the Store Manager is not present and will be required to plan, adjust priorities and organise activities regularly. At [Employer hidden — sign up to reveal] you’ll devote your time to establishing excellent relationships with our clients to ensure that when making a special purchase from our breath-taking collection of exquisite diamonds, our selection of some of the world's most prestigious watch brands or our extensive range of exclusive luxury jewellery and gift items that they are guided by your experience and knowledge to select the perfect piece to mark their occasion. The experience of working in Jewellery and Watch retail is truly unique – join us and be part of something special!

Requirements

  • Inspirational leadership credentials with an impressive track record in retail Assistant / Store Management
  • A commercially savvy approach with a drive to continuously improve and deliver outstanding results
  • Great experience of coaching and motivating others with a passion for developing your team members to achieve their full potential
  • An interest in the Jewellery industry and a real appreciation for our products with a passion to help our customers Celebrate Life and Express Love

What's Next?

When you submit your application, you will be invited to complete a short online assessment. If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us. Successful applicants will be contacted by a member of our recruitment team inviting you to the final stage interviews. We recommend to regularly check your emails to ensure you don’t miss any updates with your application.

Benefits

  • Competitive salary including sales incentives
  • Generous discount of up to 30% off our fabulous products from day one
  • An annual enhanced discount to celebrate the day you joined our team
  • Retirement Savings plans
  • Immediate Life Assurance from day one
  • A minimum of 33 days holiday per year
  • Recognised qualifications, study support and structured career progression
  • Health and Wellbeing Scheme
  • Financial Wellbeing scheme
  • Give As You Earn scheme
  • Real Rewards - exclusive discounts on groceries, travel and leisure

About [Employer hidden — sign up to reveal]

[Employer hidden — sign up to reveal] is the name behind H. Samuel and [Employer hidden — sign up to reveal]. Together, we have more than 270 stores in the UK and Republic of Ireland. But that’s not all, we are part of the world’s largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you. [Employer hidden — sign up to reveal] (H. Samuel & [Employer hidden — sign up to reveal]) is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.

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