Data Analyst (AI and Automation)
SKILLS
FULL DESCRIPTION
Data Analyst (AI and Automation)
[Employer hidden — sign up to reveal] is looking for a Data Analyst (AI and Automation) to join the team on a 12-month fixed-term contract. This role will play a key part in driving automation and data-led improvements across Content and Digital Merchandising teams. You will apply modern analytical techniques, automation, and AI-driven solutions to help the business scale efficiently and deliver a consistent, high-quality global customer experience—supporting [Employer hidden — sign up to reveal]’s ambition to be the first choice for customers worldwide.
What You’ll Be Doing
- Use AI tools and automation techniques to extract product data from supplier and third-party sources
- Build scalable solutions to map and transform data across internal [Employer hidden — sign up to reveal] product data models and external supplier datasets across three global regions
- Leverage AI and computer vision to validate product data accuracy, consistency, and completeness
- Work closely with Digital Merchandising teams to understand customer challenges and develop data-driven solutions
- Partner with data analysts to design frameworks that measure content quality and link it to commercial performance
- Identify opportunities to simplify, streamline, and automate existing Content and Digital Merchandising processes
- Collaborate with Product and Supply Chain Data Governance teams to standardise and normalise product attribution at scale
- Analyse customer behaviour to identify key decision-making data points and develop AI-driven agents to detect missing, inaccurate, or misleading information
About You
You are a digital and data professional with over five years’ experience across digital merchandising, content optimisation, and ecommerce performance. You specialise in leveraging data, automation, and AI-driven solutions to improve product data quality, streamline processes, and enhance customer experience across global B2B and B2C environments.
What You’ll Need
Technical Skills
- Strong proficiency in SQL, Python, Snowflake, and JavaScript
- Experience building AI agents or automation solutions (Microsoft Copilot stack experience desirable)
- Experience working with Product Information Management (PIM) systems such as Stibo STEP and Syndigo Riversand
- Strong understanding of ecommerce ecosystems across both B2B and B2C environments
- Good knowledge of digital merchandising KPIs, levers, and optimisation techniques
- Understanding of marketing channels and how they influence customer behaviour and commercial outcomes
- Strong communication skills with experience presenting technical solutions and building stakeholder alignment
- Proactive in identifying opportunities to improve UX and CX through data and insight
Behavioural Skills
- Proven track record of delivering results and taking ownership of outcomes
- Strong customer-first mindset in all aspects of work
- Excellent stakeholder management skills, with experience influencing senior leaders and cross-functional teams
- Strong relationship-building skills with internal teams, suppliers, and external partners
- Self-starter with the ability to prioritise and manage workload independently in a fast-paced environment
- Comfortable making decisions with limited information while maintaining a structured approach
- Strong change management capability and experience driving adoption of new ways of working
- Ability to influence across the organisation to support a digital-first and data-driven mindset
The Extras You’ll Get
At [Employer hidden — sign up to reveal], as well as the usual employee benefits you’d expect from a FTSE listed company, including annual performance bonus, enhanced maternity and paternity leave, private healthcare, in the UK&I, we’ve just introduced a number of new Family Friendly Policies including: help for people to take control of ongoing Health conditions, support for Neurodiverse colleagues, support for Women at different life stages, helping our LGBTQ+ community, additions to Fertility coverage.
We Are [Employer hidden — sign up to reveal]
At [Employer hidden — sign up to reveal] we’ve been solving engineering problems for over 80 years. We offer service and product solutions. We send out a parcel every 2 seconds, to over 130 countries. We provide over 700,000 in-stock and over 3 million unstocked products to more than 1.2 million customers. We want people like you, as you are curious about things, you like doing things differently and also in a human way with empathy. Come and join us and we’ll help you to think big, do more and unleash your brilliance.
#LI-GJ1 #LI-HYBRID