Job Information

• Job Type: Full-time or Part-time
• Date Opened: 17/12/2025
• Industry: Property & Real Estate
• Work Experience: 5+ years
• Remote Job: Yes
• Number of Positions: 10

Job Description

This is a remote position.

At [Employer hidden — sign up to reveal], our mission is simple yet powerful: to enable UK businesses to operate smoother and smarter by delivering world-class remote support that truly acts as an extension of their own team. We are currently expanding our property management team and seeking experienced Assistant Property Managers with proven expertise in the UK property industry to oversee diverse property portfolios for clients.

Role Overview

As an Assistant Property Manager, you will support the day-to-day management of residential property portfolios. You will work closely with the Property Manager and act as the primary point of contact for landlords and tenants. You will assist with inquiries, schedule appointments, and ensure a seamless process throughout the tenancy from start to finish. The role includes coordinating maintenance works and inspections, ensuring compliance with regulations, and delivering outstanding customer service to maintain strong relationships and high property standards.

The ideal candidate will have a proactive approach to tenant relations, maintenance coordination, and financial duties, while consistently upholding the highest standards of professionalism and service.

What You'll be Doing

• As a Remote Assistant Property Manager employed through [Employer hidden — sign up to reveal], you will be placed on UK property client accounts. Our Outsourcerers often support multiple clients at once, requiring them to adapt to different roles and responsibilities simultaneously.
• To thrive in this role, you should be eager to take on new clients and challenges, readily available for client meetings and onboarding, and committed to continuously building your portfolio.
• While responsibilities may vary depending on each client's unique needs, in general, you will support tenants and landlords as the first point of contact, handling enquiries and providing updates on maintenance, inspections, and tenancy matters. Responsibilities can include assisting with move-ins and move-outs, coordinating inspections and maintenance, ensuring compliance with safety and legal requirements, and maintaining accurate records. The role also involves monitoring rental accounts, managing deposit returns, and supporting landlords with financial updates and general administrative tasks.

Required Skills and Experience

• 5+ years of experience, with at least 2 years of experience in property management or a related field, including managing remote property portfolios.
• Ideally, 1+ years of experience in the UK property market with strong knowledge of UK property laws, regulations, and compliance requirements.
• Matric / Senior Certificate required, additional property courses and certifications are beneficial.
• Good understanding of UK property laws, regulations, and compliance requirements.
• Proficient in Microsoft Office; experience with property management systems a plus.
• Excellent communication (written and verbal) and customer service skills.
• Effective negotiation and client handling skills.
• Self-motivated, enthusiastic, and able to organise/prioritise own workload.
• Professional telephone manner.
• Organisational skills, time management and attention to detail. Works well under pressure; can multi-task effectively and deal with a high work volume.
• Works well in a team; supportive to other team members to ensure departments goals are achieved.
• A proactive, hands-on attitude and a willingness to learn.
• Own work from home setup (relevant workspace, computer, strong internet connection).

Desirable Skills and Experience

• Exposure to block / sectional title management tasks such as supporting service charge administration, liaising with leaseholders and residents, arranging communal maintenance works, and assisting with compliance for shared areas (fire safety, lifts, communal services) would be an advantage.
• ARLA qualification (or working towards an ARLA qualification).
• Experience in UK property management and systems (i.e. Blocks Online, Qube, Jupix, Goodlord, Arthur, Fixflo).
• Relevant property management courses and certifications.

Requirements

The ideal candidate will:

• Be emotionally intelligent, resilient, and calm under pressure.
• Demonstrate professionalism, integrity, proactivity, and ownership.
• Communicate effectively, build strong relationships, and work well in a team.
• Have a stable work history, ideally with UK or international and remote experience.
• Take pride in high-quality work, seek growth, and maintain a reliable remote work setup.

Benefits

• Paid Leave Policy: Paid annual leave, public holidays, sick leave, and family responsibility leave.
• Supportive Team: Work alongside incredible colleagues and managers who have your back.
• Remote, but Connected: Enjoy the flexibility of remote work while partnering with diverse clients and industries. But flexibility doesn't mean freelancing — you'll be part of a team, with clients who count on you to show up, take ownership, and deliver real results.
• Be Part of a High-Performance Team Culture: We're a supportive, collaborative team - but we're not laid-back when it comes to standards. We hire professionals who take initiative, manage their client relationships proactively, and are constantly seeking ways to add value. You'll be expected to take charge of your success here.
• Grow Your Career - Through Challenge and Responsibility: You'll work with established and upcoming brands, develop in-demand skills, and gain experience across industries. We'll support you with training and development opportunities to help you sharpen your expertise. But career growth at [Employer hidden — sign up to reveal] isn't automatic - it comes from stepping up, solving problems, and showing clients and colleagues what you're capable of.
• Work with Purpose - and with Accountability: We believe in Excellence, Ownership, Integrity, and building Strong Partnerships. Living those values means being accountable, taking responsibility for your work and relationships, and being someone clients and teammates can rely on.