Assistant Block Manager

Job Information

• Job Type: Full-time or Part-time
• Date Opened: 17/12/2025
• Industry: Property & Real Estate
• Work Experience: 5+ years
• Remote Job: Yes
• Number of Positions: 10

Job Description

This is a remote position.

At [Employer hidden — sign up to reveal], our mission is simple yet powerful: to enable UK businesses to operate smoother and smarter by delivering world-class remote support that truly acts as an extension of their own team. We are currently expanding our property management team and seeking experienced Assistant Sectional Title / Block Managers with proven expertise in the UK property industry to oversee diverse property portfolios for clients.

Role Overview

As an Assistant Block Manager, you will support the day-to-day management of residential blocks and estates, working closely with the Block Manager to ensure buildings are safe, compliant, and well-maintained. This role is ideal for someone with strong organisational skills and a proactive approach. In this role, you’ll act as a first point of contact for residents and contractors, manage routine maintenance tasks, and assist with compliance, financial administration, and major works projects.

What You’ll be Doing

• As a Remote Assistant Block Manager employed through [Employer hidden — sign up to reveal], you will be placed on UK property client accounts. Our [Employer hidden — sign up to reveal] often support multiple clients at once, requiring them to adapt to different roles and responsibilities simultaneously.
• To thrive in this role, you should be eager to take on new clients and challenges, readily available for client meetings and onboarding, and committed to continuously building your portfolio.
• While responsibilities may vary depending on each client’s unique needs, in general, you will act as the first point of contact for leaseholders, residents, and contractors, logging and managing queries promptly. You will support the Block Manager by coordinating maintenance and major works, scheduling inspections, assisting with compliance and health & safety requirements, and maintaining accurate records. The role also involves supporting financial administration, preparing reports and communications for residents, directors, and internal teams, and assisting with meetings, documentation, and budgets as required.

Required Skills and Experience

• 5+ years of experience, with at least 2 years of experience in property, lettings, or facilities administration (residential property combined with block / sectional title experience is an advantage).
• Ideally, 1 year+ of experience in the UK property market with a good understanding of UK property laws, regulations, and compliance requirements.
• Matric / Senior Certificate required, additional property courses and certifications are beneficial.
• Strong organisational and administrative skills with attention to detail.
• Excellent communication skills, both written and verbal.
• Ability to manage multiple tasks and deadlines in a fast-paced environment.
• Proficiency in Microsoft Office and property management software.
• A proactive, professional, and customer-focused approach.
• Interest in developing a career in block property management.
• Own work from home setup (relevant workspace, computer, strong internet connection).

Desirable Skills and Experience

• Experience working in UK block management, performing tasks such as service charge administration, liaising with leaseholders and residents, arranging communal maintenance works, and assisting with compliance for shared areas (fire safety, lifts, communal services) would be an advantage.
• TPI Level 2 (or working towards TPI Level 2 qualification)
• Experience in UK block management systems (i.e. Blocks Online, Qube, Landlord Vision, etc.)
• Relevant property management courses and certifications.

Requirements

The ideal candidate will:

• Be emotionally intelligent, resilient, and calm under pressure.
• Demonstrate professionalism, integrity, proactivity, and ownership.
• Communicate effectively, build strong relationships, and work well in a team.
• Have a stable work history, ideally with UK or international and remote experience.
• Take pride in high-quality work, seek growth, and maintain a reliable remote work setup.

Benefits

• Paid Leave Policy: Paid annual leave, public holidays, sick leave, and family responsibility leave.
• Supportive Team: Work alongside incredible colleagues and managers who have your back.
• Remote, but Connected: Enjoy the flexibility of remote work while partnering with diverse clients and industries. But flexibility doesn’t mean freelancing — you’ll be part of a team, with clients who count on you to show up, take ownership, and deliver real results.
• Be Part of a High-Performance Team Culture: We’re a supportive, collaborative team - but we’re not laid-back when it comes to standards. We hire professionals who take initiative, manage their client relationships proactively, and are constantly seeking ways to add value. You’ll be expected to take charge of your success here.
• Grow Your Career - Through Challenge and Responsibility: You’ll work with established and upcoming brands, develop in-demand skills, and gain experience across industries. We’ll support you with training and development opportunities to help you sharpen your expertise. But career growth at [Employer hidden — sign up to reveal] isn’t automatic - it comes from stepping up, solving problems, and showing clients and colleagues what you’re capable of.
• Work with Purpose - and with Accountability: We believe in Excellence, Ownership, Integrity, and building Strong Partnerships. Living those values means being accountable, taking responsibility for your work and relationships, and being someone clients and teammates can rely on.