Advanced Application Support Analyst

🔒 Confidential Employer
Posted 8 May 2026
LOCATION
Reading
TYPE
Full-time
LEVEL
Mid-Senior level
SALARY
£56,515 / year
CATEGORY
Technology
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Cerner Millennium Back Office tools ITIL Foundation System Configuration Change Management Escalation Management Data Quality Audits Clinical Systems Support

FULL DESCRIPTION

Advanced Application Support Analyst

[Employer hidden — sign up to reveal] is hiring an Advanced Application Support Analyst in Reading. Permanent, full-time position with salary £49,387 to £56,515 per annum.

Job Summary

[Employer hidden — sign up to reveal] digital applications must be operating effectively for theTrust to meet its operational and strategic objectives. As an Advanced Applications Support Analyst you will work in a support team, responsible for supporting all RBFT digital applications. This includes advanced and complex tasks associated with system administration and data integrity of all configuration changes.

Main Duties

  • Assist with technical issues and provide guidance for the system in liaison with service users.
  • Participate in project work and manage upgrades as required.
  • Review process specifications from strategic supplier.
  • Act as escalation point for key stakeholders.
  • Represent the Digital Applications Support Team at Change Authorisation Board (CAB) meetings.
  • Provide advanced applications support and administration for all digital applications.
  • Conduct all activities to maintain security and system integrity.
  • Build strong relationships across the Trust and with management.

About [Employer hidden — sign up to reveal]

Diversity makes us interesting... Inclusion is what will make us outstanding. [Employer hidden — sign up to reveal] is committed to equal opportunities and welcome applications from all sections of the community. Reasonable adjustments will be made for disabled applicants where possible.

Details

  • Date posted: 07 May 2026
  • Pay scheme: Agenda for change
  • Band: 7
  • Salary: £49,387 to £56,515 a year per annum
  • Contract: Permanent
  • Working pattern: Full-time
  • Reference number: 193-7924444CORB7-AASA
  • Job locations: RBH Main Site, Craven Road, Reading, RG1 5AN

Job Responsibilities

  • Advanced Technical Support: Provide expert-level support for all digital applications, troubleshooting complex system issues.
  • System Integrity & Security: Ensure security, data integrity, and performance of clinical systems.
  • Escalation Management: Serve as primary escalation point for key stakeholders.
  • Change and Release Management: Oversee adherence to guidelines.
  • Data Quality Audits: Conduct regular audits of back-office work.
  • System Configuration: Manage configurations and updates.

Person Specification

Experience

  • Essential: In-depth knowledge and experience with Cerner Millennium EPR system, including Back Office tools.
  • Desirable: Broad understanding of NHS clinical and administrative processes.

Qualifications

  • Essential: Bachelor's degree in IT, Computer Science, Healthcare Informatics, or related field.
  • Desirable: ITIL Foundation Certification.

Employer Details

Employer name: [Employer hidden — sign up to reveal]

Address: RBH Main Site, Craven Road, Reading, RG1 5AN

Employer's website: https://www.royalberkshire.nhs.uk/

Contact: Digital Application Support Manager, Francis Paguillo, [Employer hidden — sign up to reveal], [contact hidden]

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