About the Role

As Peer Support Scheme Officer, you will coordinate the day-to-day delivery of the University’s Peer Support Scheme, ensuring it operates smoothly and consistently across the academic year. You will support departments in establishing and embedding peer mentoring activity, oversee student recruitment and matching processes, and provide training, guidance and ongoing support to student peer mentors. You will also contribute to evaluating the impact of peer support activity, using student feedback and participation data to inform continuous improvement and reporting to internal stakeholders.

What You Will Be Doing

• Coordinating the operation of the Peer Support Scheme, including communications, matching and record-keeping
• Supporting academic departments and services to deliver effective peer mentoring programmes
• Recruiting, training and supervising student peer mentors
• Delivering engaging training sessions in person and online
• Promoting the scheme through clear, inclusive and engaging communications
• Monitoring participation and impact, and producing reports and insights
• Working collaboratively with colleagues across the Student Journey Division and the Students’ Union
• Supporting wider Student Engagement & Insights activity, including Welcome Week, RH100 and student surveys

About You

• Experience coordinating student-facing projects, events or schemes in a higher education or similar environment
• Experience supporting or supervising students or volunteers, including recruitment and training
• Excellent communication skills and the ability to build rapport with students and colleagues from diverse backgrounds
• A good understanding of safeguarding and student wellbeing principles
• Strong IT skills, particularly in Microsoft 365 applications

Why Join Us?

[Employer hidden — sign up to reveal] is a University of Social Purpose, committed to advancing equity and inclusion and creating an environment where all students can thrive. You will be joining a collaborative and supportive team that values insight, innovation and kindness, and offers opportunities for professional development and growth.

Further Information

This role may involve occasional evening or weekend working to support events and student activity. The post holder may be required to work at any [Employer hidden — sign up to reveal] location. For queries on the application process the Human Resources Department can be contacted by email at: [Employer hidden — sign up to reveal]. Please quote the reference: 0426-131. Closing Date: 23:59, 19 May 2026. Interview Date: To be confirmed.

Right to Work

Please note that it will not be possible for the University to issue a Certificate of Sponsorship to the successful candidate for this position. Therefore, the appointable candidate will need to be eligible to work in the UK or have leave to remain in the UK and associated right to work for the duration of their employment with the University, in accordance with the Immigration, Asylum and Nationality Act 2006.