Responsibilities

• Business Process & Advisory – Act as a trusted advisor to business stakeholders across operations, finance, procurement, and supply chain. Lead requirements gathering, process mapping, and gap analysis workshops. Translate business requirements into functional design documents, configuration specifications, and solution recommendations. Guide clients through best-practice NetSuite workflows and challenge legacy processes where improvements can be made.
• Supply Chain & Manufacturing – Configure and optimize NetSuite Demand Planning and MRP modules, including forecasting methods (moving average, regression, seasonal trends), safety stock, reorder points, EOQ, MOQ, and lead times. Facilitate and support S&OP cycles — demand review, supply review, and executive planning meetings — using NetSuite as the system of record. Work with operations teams to set up multi-level BOMs, item master governance, lot/serial number tracking, shelf-life rules, and engineering change management processes. Support production planning workflows including work order generation, routing, scheduling, and backflushing. Run what-if scenario simulations (e.g. supplier delays, demand spikes) and help business users interpret outputs.
• Billing, Finance & Tax – Configure SuiteBilling workflows and advise on billing model design (subscription, milestone, usage-based). Support end-to-end invoice management processes and advise on where invoicing should be handled across systems (NetSuite vs. Stripe). Guide the business through tax compliance processes, including configuring Avalara within NetSuite and setting up tax-exempt workflows. Ensure financial controls and audit requirements are built into configuration, not bolted on after.
• Integrations (Functional Ownership) – Serve as the functional owner of integrations between NetSuite and connected systems including Salesforce, Stripe, and Avalara — defining what data needs to flow, when, and why. Advise on integration strategy: when to use real-time vs. nightly batch, and the business trade-offs of each. Define reconciliation and exception-handling processes to ensure data integrity across systems. Collaborate with technical teams or integration partners to ensure functional requirements are correctly implemented and tested.
• Implementation & Change Management – Lead or co-lead full end-to-end NetSuite implementations — from solution design through configuration, UAT, training, and go-live. Develop test scripts, lead UAT sessions, and work with business users to validate that configured solutions meet requirements. Produce user-facing documentation, training materials, and process guides. Support post-go-live hypercare and continuous improvement initiatives.

Desired Skills & Competencies

• 5+ years of NetSuite functional consulting experience, ideally in a client-facing or internal advisory capacity
• Deep functional knowledge of NetSuite MRP, Demand Planning, and Manufacturing modules
• Strong understanding of S&OP processes and how to operationalize them within NetSuite
• Hands-on experience with SuiteBilling and invoice management workflows
• Working knowledge of Avalara for tax management, including tax-exempt processes
• Functional experience with NetSuite–Salesforce integration, particularly around syncing sales forecasts and asset records
• Familiarity with NetSuite–Stripe billing and customer data flows
• Ability to lead process workshops, write functional specs, and communicate clearly with both business and technical audiences
• Experience managing data migration of BOMs, open POs, on-hand inventory, and planning parameters.

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